Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz | Page 34

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
438 Reviews
4.5

438 Reviews

Write a Review

438 Reviews of Scott Holtz

February 20, 2024

Dealership Rating
Employee Rating

We are happy with the service department and staff. This was a simple rotation of tires so there was not really a problem. They did leave a grease mark on the carpet so they had to clean it. They wo More

by lsohnen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Gonzalez

Feb 22, 2024

Quality Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 12, 2024

Dealership Rating
Employee Rating

The repair process was efficient. It took 3 hours to replace the ignition switch but everything was accomplished. More

by frankr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Quality Chevrolet responded

Thank you for your outstanding rating about our service department, Frank. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 12, 2024

Dealership Rating
Employee Rating

Didn’t take long to shop and sign papers. Very clean facility. Very calm attitude people who helped out. More

by iarwayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 12, 2024

Dealership Rating
Employee Rating

My rims got fixed. They did a very good job. Thank you very much. Very timely manner very good quality of work. More

by irarhodes68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Quality Chevrolet responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 08, 2024

Dealership Rating
Employee Rating

When checked in they got right to me, it took a hour and half for oil change. More

by JANICELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Quality Chevrolet responded

Thank you so much for your review, Janicela! Happy customers are our goal and our mission at Quality Chevrolet Escondido, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 08, 2024

Dealership Rating
Employee Rating

Was in and out quick for an oil change and inspection. Had a cup of coffee too More

by obaaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Quality Chevrolet responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 03, 2024

Dealership Rating
Employee Rating

Every time i call im put on hold for an extended period of time. I have to call multiple times and im lucky if I actually get an actual person on the phone from the service department. Very difficult to ge More

by bawpilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 06, 2024

Quality Chevrolet responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact me so we can discuss the details of your time with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 03, 2024

Dealership Rating
Employee Rating

Great service included with my purchase. They are on time and always a pleasant staff More

by amcthomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Quality Chevrolet responded

Thank you for your great review! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 02, 2024

Dealership Rating
Employee Rating

They did the work faster than they said it would be ready. Way to go. More

by writesl58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Quality Chevrolet responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 01, 2024

Dealership Rating
Employee Rating

Brought in my car for service. 4 days in the shop they successfully made it worse. No lift or Uber. Shuttle service very limited if at all available. I checked out their new car se More

by hpcerttechguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 02, 2024

Quality Chevrolet responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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