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Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.4
270 Reviews
4.4

270 Reviews

Write a Review

270 Reviews of Scott Holtz

March 20, 2025

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Employee Rating

Bought my car there and they've kept it running for over a decade! Many thanks! More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 20, 2025

Quality Chevrolet responded

Thank you so much for your kind words! We are thrilled to hear that your car from Quality Chevrolet Escondido has been running smoothly for over a decade. Your satisfaction is our top priority, and we appreciate your loyalty. We look forward to continuing to serve you in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 28, 2025

Dealership Rating
Employee Rating

Quality's service department keeps me on the road. I feel my car is always ready to do whatever I need. My car is ready as promised when I agree to leave it—fantastic facilities with great service. More

by South City Mo
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Junior Bernal, Tom Martin , Bill Smigel

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Jan 29, 2025

Quality Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that our service department at Quality Chevrolet Escondido keeps your car in top shape and ready for you. It's great to know that you appreciate our timely service and facilities. I look forward to helping you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 13, 2025

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Employee Rating

Appointment on time, I did oil change and tire rotation. Car was also washed :) very nice touch. More

by Kasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anne

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Jan 15, 2025

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your oil change, tire rotation, and car wash met your expectations. At Quality Chevrolet Escondido, we strive to provide excellent service and appreciate your kind words. We look forward to seeing you again for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 09, 2025

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Employee Rating

I waited almost 3 hours for an oil change with an appointment. That's poor service. More

by edsemp13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 10, 2025

Quality Chevrolet responded

Thank you for your feedback. I understand your frustration with the wait time for your oil change appointment at Quality Chevrolet Escondido. We appreciate your patience and want to assure you that we strive to provide efficient service. Please feel free to reach out to me directly to discuss your experience further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 08, 2025

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Employee Rating

excellent service. ! Bill and other lady at front desk are friendly and prompt to help. More

by cardenas2783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2025

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team at Quality Chevrolet Escondido. Bill and the front desk team are indeed dedicated to providing friendly and prompt service. We appreciate your feedback and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 05, 2025

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Employee Rating

Could've used better communication. Oil change took a long time. Appointment never got recognized between GM and Quality. More

by brich1962
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2025

Quality Chevrolet responded

Thank you for your feedback. I understand your concerns regarding the communication and the length of time for your oil change at Quality Chevrolet Escondido. We appreciate you bringing this to our attention and will work on improving our communication processes. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to me directly. Your satisfaction is important to us, and we hope to serve you better moving forward. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2024

Dealership Rating
Employee Rating

The whole process took a little long. That would be my only complaint. But other than that it was great. The guy who helped me was awesome. His name was Gregory Brock from chevy in esc More

by danielperrine333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Tom Martin , Gregory brock. 5 stars!

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Dec 24, 2024

Quality Chevrolet responded

Thank you, Daniel. We appreciate your feedback and I am glad to hear that Gregory provided you with excellent service during your experience at Quality Chevrolet Escondido. We understand that the process took longer than expected and appreciate you patience. Please don't hesitate to reach out if you have any questions about your vehicle and we look forward to working with you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 20, 2024

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Employee Rating

It was a great customer service experience! I would recommend Quality Cheverolet to anyone, Merry Christmas! More

by highfillclaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Quality Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a great customer service experience at Quality Chevrolet Escondido. Your recommendation means a lot to us. Wishing you a Merry Christmas as well! We look forward to serving you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 18, 2024

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Employee Rating

Scott Holtz was great to work with dropped off Sunday at the key drop he called me Monday morning truck was done that afternoon. More

by inddav98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2024

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience working with Scott at Quality Chevrolet Escondido. It’s fantastic that your truck was completed so quickly. I appreciate your trust in us and hope to assist you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 18, 2024

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Employee Rating

They always have pleasant personnel and a clean and comfortable waiting room. They provide very good and reliable service. More

by yolandajimenez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 18, 2024

Quality Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had a pleasant experience at Quality Chevrolet Escondido. Our team takes pride in providing reliable service and maintaining a comfortable environment for our customers. I appreciate your feedback and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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