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Scott Higgins
Scott Higgins at Toyota of Scranton
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Scott Higgins

Sales Manager

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Scott Higgins

December 10, 2024

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Employee Rating

Scott and Corey were very helpful. I was told a brief history of the car I had purchased and found that to also be helpful. Two very good guys. More

by MOUSHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton

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Dec 11, 2024

Toyota of Scranton responded

MOUSHE, Thank you for sharing your positive experience! We're thrilled to hear that Scott and Corey were so helpful and that you appreciated the brief history of your vehicle. We’re lucky to have such great team members, and it’s wonderful to know they made your experience enjoyable. If there’s anything more we can do for you, please don’t hesitate to reach out. Enjoy your new car! Warm regards, The Sales Team Toyota of Scranton

December 08, 2024

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Employee Rating

Dealership was pretty easy to work with. If you have a trade in, make sure to ask for more than they first offer you. Other than that, would recommend. More

by WARWICKSHAWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Printz

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Dec 09, 2024

Toyota of Scranton responded

Thank you for sharing your feedback, WarwickShawn! We're glad to hear you found the dealership easy to work with and that you'd recommend us. We appreciate your advice on trade-ins and will use your feedback to continue improving the experience for all our guests. If there's anything more we can do to assist you or make your next visit even better, please don't hesitate to reach out. Thank you for choosing us! Regards, The Toyota of Scranton Team

December 05, 2024

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Employee Rating

Awesome service and everyone was very helpful. They made the process fast and easy to buy a car More

by PIAZZA77LM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton, Justin Cheverez

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Dec 05, 2024

Toyota of Scranton responded

PIAZZA77LM, Thank you for your wonderful feedback! We’re delighted to hear that our team provided awesome service and made your car-buying process fast and easy. Our goal is always to make things as smooth and enjoyable as possible for our customers. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Congratulations on your new car, and welcome to the Toyota of Scranton family! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

November 30, 2024

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Employee Rating

Cory was fantastic. Made the process very easy! He was also very straightforward with the pricing More

by CABRAHAMSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton

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November 18, 2024

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Employee Rating

Emily was super helpful in finding everything I needed. She even made sure the vehicle was looked at by the service team to ensure everything was alright with the vehicle after I had some questions about i More

by eclipseguy900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Higgins, Emily Hardinger

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Nov 18, 2024

Toyota of Scranton responded

eclipseguy900, Thank you for sharing your experience! We’re thrilled to hear that Emily provided such helpful and thorough service. Ensuring your confidence in your vehicle is our top priority, and we're glad Emily went the extra mile to address your questions and have the vehicle checked by our service team. We look forward to assisting you again in the future! Warm regards, The Toyota of Scranton Team

October 11, 2024

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Employee Rating

Extremely knowledgeable and professional from knowledge of the vehicle itself, to the finance options and follow-up services offered with the purchase of the vehicle. Strongly feel comfortable dealing More

by Cade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jammie Marcen, Kevin Cloud, Justin Cheverez, Jake Warrington, Emily Hardinger

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Oct 11, 2024

Toyota of Scranton responded

Cade, Thank you so much for your kind words! We're thrilled to hear that you found our team to be knowledgeable and professional throughout your experience, from the details of the vehicle to the financing options and follow-up services. We strive to ensure every aspect of the process is seamless and informative. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again!" This response acknowledges the specific compliments while reinforcing the dealership’s commitment to excellent customer service. Warm regards, The Sales Team Toyota of Scranton

October 11, 2024

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Employee Rating

Ebrahin was amazing and made our experience with Toyota positive. I would recommend him to everyone and anyone. He was so kind and attentive. He made sure to keep us up to date throughout the whole process More

by MICHELLEMASLAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti, Ebrahin Evertsz

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Oct 11, 2024

Toyota of Scranton responded

MICHELLEMASLAR, Thank you for sharing such wonderful feedback about your experience with Ebrahin! We're thrilled to hear that he made your visit so positive with his kindness, attentiveness, and excellent communication. We’re proud to have team members like Ebrahin who go above and beyond to provide exceptional service. Your recommendation means a lot to us, and we’ll be sure to share your kind words with him. If you need anything in the future, please don’t hesitate to reach out—we’d love to assist you again! Warm regards, The Sales Team Toyota of Scranton

September 25, 2024

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Employee Rating

Good experience this time. Like "G" he was very perfessional and explained everything out to us about the deal. More

by SHAYFARM1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerardo Patino-Flores, Justin Cheverez

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Sep 26, 2024

Toyota of Scranton responded

SHAYFARM1998, Thank you for sharing your feedback! We’re glad to hear that you had a good experience with us this time, and that "G" was able to assist you professionally and explain everything clearly. We’ll be sure to pass along your kind words to him! If there’s anything else we can help with in the future, please don’t hesitate to reach out. We appreciate your business and look forward to seeing you again! Warm Regards, The Sales Team Toyota of Scranton

September 21, 2024

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Employee Rating

Emily was informative and very helpful. She wasn’t pushy and that was one of the reasons why I bought a car at this dealership. Everywhere I went, they were too pushy and made me feel like More

by Klare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cheverez, Emily Hardinger

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Sep 23, 2024

Toyota of Scranton responded

Klare, Thank you so much for sharing your experience! We're delighted to hear that Emily provided you with the helpful and informative service you deserved without making you feel pressured. We believe buying a car should be a comfortable and positive experience, and we're thrilled that Emily’s approach made all the difference for you. We truly appreciate your business and look forward to assisting you with any future purchases! Best regards, The Sales Team Toyota of Scranton

June 08, 2024

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Employee Rating

very good I would recommend this deanship to anyone looking for a new vehicle good service More

by JER05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr, Kevin Cloud

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Jun 11, 2024

Toyota of Scranton responded

Dear JER05, Thank you for your kind review! We're thrilled to hear that you had a very good experience with us. Your recommendation means a lot, and we're glad our service met your expectations. We look forward to serving you again in the future. Best regards, The Toyota of Scranton Team

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