Scott Gately

Everyone was so hopefully and friendly . I will and have recommended friends and family .I had great service. I will and have recommended friends and family .I had great service. More

by Msano Verified Customer Verified Customer

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So glad I acted on my friend's recommendation and called Scott Gately at BMW of West Chester. We appreciated Scott's honest and direct approach, his product knowledge and his responsiveness throughout the Scott Gately at BMW of West Chester. We appreciated Scott's honest and direct approach, his product knowledge and his responsiveness throughout the buying process. The entire experience was great. Who knew buying a new car could be so much fun. Thanks Scott! More

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The original salesperson, Justice Mogano, did not disclose that my first vehicle had been in a substantial accident that cost $19,410 on a X5 M60i. It was illegal and immoral. disclose that my first vehicle had been in a substantial accident that cost $19,410 on a X5 M60i. It was illegal and immoral. More

by laurenhastings Verified Customer Verified Customer

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Scott listened to our needs and preferences and did not try to sell us a more expensive vehicle. He was knowledgeable in automotive technology and able to answer all of our questions. I highly recommend Sc try to sell us a more expensive vehicle. He was knowledgeable in automotive technology and able to answer all of our questions. I highly recommend Scott Gately and the staff at West Chester BMW to those who are thinking of buying a quality automobile. More

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We had a wonderful experience at this dealership. Everyone was friendly and super efficient. We would highly recommend this dealership to anyone looking for a BMW. Everyone was friendly and super efficient. We would highly recommend this dealership to anyone looking for a BMW. More

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Scott was very responsive and helpful during my car buying process! He was a pleasure to work with. buying process! He was a pleasure to work with. More

by njabbour29 Verified Customer Verified Customer

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Dear Scott I am writing to express my heartfelt thanks for the exceptional service I received during my recent visit to Otto BMW, from start to finish, your professionalism, attention to detail, an thanks for the exceptional service I received during my recent visit to Otto BMW, from start to finish, your professionalism, attention to detail, and friendly demeanor made the car-buying experience a truly positive one. I especially appreciated how you took the time to explain all the features of my new car and patiently answered my questions. It’s clear that you genuinely care about your customers and take pride in delivering excellent service. The entire process from selecting a vehicle to completing the paperwork was seamless and stress-free. I am thrilled with my new X6 and feel confident knowing I made the right choice, thanks to your guidance and expertise. Please extend my gratitude to your team for their outstanding support. I will happily recommend Scott to friends and family who are looking for a reliable and customer-focused dealership. Once again, thank you for going above and beyond to ensure my satisfaction. I look forward to returning to Otto BMW for any future automotive needs. Warm regards, Thomas James More

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I had a problem with my brand new car 8 days into ownership. Took it back to dealer and they had the car for a month. They gave me a loaner car for the whole time they had my new car. As it turned ownership. Took it back to dealer and they had the car for a month. They gave me a loaner car for the whole time they had my new car. As it turned out, the defective part was on backorder but they managed to find the part at another dealer, had it shipped to them and had the car repaired the next day. They did everything they could to keep me happy and have earned my loyalty. Thanks to Scott and everyone involved to get my car back to me as quick as they could. ` More

by docklevi Verified Customer Verified Customer

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Great service right from the start! Scott was transparent, honest, and he made the whole car buying process easy. And my husband hates to buy cars! I especially appreciated their willin Scott was transparent, honest, and he made the whole car buying process easy. And my husband hates to buy cars! I especially appreciated their willingness to fix a few paint chips in our Certified car since it had been shown a little love before. I would definitely recommend this dealership to anyone considering a BMW! More

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Incredible presentation, looking forward to becoming a life long BMW owner. Scott went above and beyond. life long BMW owner. Scott went above and beyond. More

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