Scott Douglas

Mr. Douglas was condescending and disrespectful when I declined the GAP insurance. He also lied about me having to come in a do a mandatory phone call with the lender. Which never happened. Because there declined the GAP insurance. He also lied about me having to come in a do a mandatory phone call with the lender. Which never happened. Because there was no mandatory call he wanted to sell me GAP. More

by GRISELDA8 Verified Customer Verified Customer

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Sal Graziano is my service advisor. Sal is the best, he is knowledgeable, kind and keeps me up to the minute on my progress, I usually wait for my car and it is always a great experien Sal is the best, he is knowledgeable, kind and keeps me up to the minute on my progress, I usually wait for my car and it is always a great experience. Thank you for having Sal on your team. More

by Patricia Verified Customer Verified Customer

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Had an exceptional experience with staff and all. Car was what I wanted and the price that I wanted Car was what I wanted and the price that I wanted More

by jberrios3 Verified Customer Verified Customer

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Mario is awesome! Very honest and cool! Would highly recommend getting a vehicle from this dealership! Just ask for Mario!! Very honest and cool! Would highly recommend getting a vehicle from this dealership! Just ask for Mario!! More

by d9corbett Verified Customer Verified Customer

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Charlie is always a pleasure to work with and will definitely buy my next vehicle from him as well. My 4th bmw from Ferman Bmw. Scott is the man, really enjoyed working with him. definitely buy my next vehicle from him as well. My 4th bmw from Ferman Bmw. Scott is the man, really enjoyed working with him. More

by Richardbeaulieu Verified Customer Verified Customer

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Thomas was an amazing guy to work with, he and Scott worked with me all throughout the week to get all the ducks in a row to make the buying process seamless! 10/10 recommend him and this dealership. Th worked with me all throughout the week to get all the ducks in a row to make the buying process seamless! 10/10 recommend him and this dealership. Thank you for all of your hard work to get me in my dream car! More

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Tom Berge’s was very friendly, easy to work with, and did a great job at helping me with my car purchase. Scott Douglas in finance was just as friendly and very helpful. Thank you both! a great job at helping me with my car purchase. Scott Douglas in finance was just as friendly and very helpful. Thank you both! More

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Professional in every way. We return time and again and the experiences have been uniformly first-rate! We return time and again and the experiences have been uniformly first-rate! More

by rvezina Verified Customer Verified Customer

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Excellent service ! A very good experience. The service from Manny Alvarado, the salesman, was also excellent. A very good experience. The service from Manny Alvarado, the salesman, was also excellent. More

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I highly recommend working with "Uncle"Tom, (Thomas Berges) at Ferman BMW. He made the process of buying my dream car incredibly smooth and easy. Tom was very helpful in negotiating a great deal that Berges) at Ferman BMW. He made the process of buying my dream car incredibly smooth and easy. Tom was very helpful in negotiating a great deal that I was comfortable with. He was knowledgeable and patient throughout the entire experience. Thank you, Tom and staff, for making this such a positive experience! More

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