Great service, great service advisor, quick and
efficient. Couldn’t ask for better service will be back
efficient. Couldn’t ask for better service will be back
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by TONYACLK15
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - 706-928-060!
Scott was awesome!
He always takes great care of me when I come in. I love dealing with him and he always lets me know what is going on. 5 stars!
He always takes great care of me when I come in. I love dealing with him and he always lets me know what is going on. 5 stars!
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by Kylie Nunn
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Shottenkirk Ford Jasper responded
Kylie, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Scott was very knowledgable and helpful in checking my
car in for a recall, answering questions, and keeping me updated. Everyone at the service department was pleasant and helpful.
car in for a recall, answering questions, and keeping me updated. Everyone at the service department was pleasant and helpful.
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by JANETJORDN
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Shottenkirk Ford Jasper responded
JANET, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Have always received great service and excellent repair
performance. Facility always very clean and organized
performance. Facility always very clean and organized
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by WLS_SLS
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Great service!
Every time I go I receive a very professional treatment. I recommend this place.
Every time I go I receive a very professional treatment. I recommend this place.
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by Marrero
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Shottenkirk Ford Jasper responded
Marrero, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Scott was amazing!
He kept me informed as I waited during my service engagement. He suggested future service I should investigate. Glad he is my service advisor.
He kept me informed as I waited during my service engagement. He suggested future service I should investigate. Glad he is my service advisor.
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by JBURGAN
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
There were several customers and it took a little bit
longer than usual but other than that it was good
longer than usual but other than that it was good
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by ANDYMBUTLER51
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Shottenkirk Ford Jasper responded
ANDY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Quick efficient service this time and a good deal on tire
rotation. Thank you Scott!
rotation. Thank you Scott!
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by GBRADUGA1
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Scott was unavailable at check in and did not return my
calls. The computer generated messages were too vague to understand exactly what was proposed. I needed live conversation to discuss the inspection r
calls. The computer generated messages were too vague to understand exactly what was proposed. I needed live conversation to discuss the inspection results. There was an error in the tune up estimate as well.
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by KGILES777
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.
Jerry is by far one of the best service advisors I've
ever worked with. Very informative and timely, no pressure for me to get extra work done. Definitely will be returning for future work.
ever worked with. Very informative and timely, no pressure for me to get extra work done. Definitely will be returning for future work.
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by John A
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Shottenkirk Ford Jasper responded
John, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!