Scott Croston
Scott Croston at Jim Ellis Kia of Kennesaw

Scott Croston

Service Manager

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.1
18 Reviews
4.1

18 Reviews

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18 Reviews of Scott Croston

January 27, 2026

Dealership Rating
Employee Rating

This dealership was amazing. Maged was my car salesman he was very patient with all my needs and made sure that I got exactly what I wanted at the end! More

by curstinj5223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith, Maged Roushdi

December 20, 2025

Dealership Rating
Employee Rating

They charged me $200+ and told me my car was fixed from cutting off and it cut off when my daughter left More

by chillin721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kris Musgrove , Chris Vallejo

November 14, 2025

Dealership Rating
Employee Rating

Jim Ellis expedited fixing my car when I had an emergency in a time crunch in a professional and polite manner More

by abbie.toadie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Musgrove , Misty Magruder

November 11, 2025

Dealership Rating
Employee Rating

I was told my car was fixed and it stopped twice after leaving. I was told the technician and the service manager would call me. I did not hear from either More

by chillin721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kris Musgrove , Misty Magruder

November 08, 2025

Dealership Rating
Employee Rating

Courteous and professional service. Top-notch service team. Outstanding service team that does the job right! More

by gmollere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Magruder, Cailyn Quinn

October 17, 2025

Dealership Rating
Employee Rating

Courteous service rep and oil changed in 30 minutes which was less time than was stated More

by judithcape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 17, 2025

Dealership Rating
Employee Rating

Jim Ellis has been my go-to dealership for service for several years on multiple vehicles. I recently had an issue arise with a 2-week-old vehicle purchased at another dealership, and they addressed and r More

by dalton4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Joyce, Misty Magruder

October 16, 2025

Dealership Rating
Employee Rating

Took the time to listen to my concerns Took the time to understand what I was asking More

by Brandi.h1148
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris kittiphanh

October 03, 2025

Dealership Rating
Employee Rating

EV technician to ridiculously long to find problem with car which ended up just being a sensor reset. 10 working days. No loaner car which is xx. Manager never contacted us after we complained after 8 days More

by TIMOTHY.BIEDRZKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Misty Magruder, Michael Beran

October 02, 2025

Dealership Rating
Employee Rating

Excellent work and more honest, I highly recommend it. I have always taken and will always take my car there. More

by lucasqueiroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Musgrove , Phil Joyce, Misty Magruder

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