Scott Baird

We had bad experience in Volkswagen Princeton before come to Volkswagen Hamilton. Bradley is very professional and provide very good service and advice to us. Explain very clear and the job on the car is a to Volkswagen Hamilton. Bradley is very professional and provide very good service and advice to us. Explain very clear and the job on the car is as described. More

by johnho3 Verified Customer Verified Customer

Helpful 0

Report | Print

The issues was resolved and service was delivered without any issues, waiting time also reasonable. any issues, waiting time also reasonable. More

by shashank9487 Verified Customer Verified Customer

Helpful 0

Report | Print

Great dealership. The folkscin the service department are friendly and honest. My past experiences with sales and financing has been very good. My only two knocks are The folkscin the service department are friendly and honest. My past experiences with sales and financing has been very good. My only two knocks are service is expensive and they use to offer snacks in the waiting area, which they no longer offer. More

by mikefineman Verified Customer Verified Customer

Helpful 0

Report | Print

What more can I say. Hamilton Volkswagen has been my go to service dealership since 2007 servicing my Beetles. Hamilton Volkswagen has been my go to service dealership since 2007 servicing my Beetles. More

by LADYJOYBAILEY Verified Customer Verified Customer

Helpful 0

Report | Print

So far the service they have given me has been friendly and professional very friendly and professional very friendly More

by flaco27 Verified Customer Verified Customer

Helpful 0

Report | Print

Follow us for my appointment was good. My car needed additional work and I received a call follow up call letting me know when parts would be available and how much it would cost before wo My car needed additional work and I received a call follow up call letting me know when parts would be available and how much it would cost before work was started. There were no surprise charges when I picked up my car. More

by ALECKNA Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service. Love the car. Didn’t fill my tank when I bought the car but made I paid to fill the loaner. Just saying. Love the car. Didn’t fill my tank when I bought the car but made I paid to fill the loaner. Just saying. More

by Phil Verified Customer Verified Customer

Helpful 0

Report | Print

I love Hamilton VW. I purchased my Jetta from this dealership and the service has been unmatched by any other VW dealer. My car had been 100% dealer serviced with 324K m I purchased my Jetta from this dealership and the service has been unmatched by any other VW dealer. My car had been 100% dealer serviced with 324K miles and it runs almost as smoothly as the day I bought it. I can’t complain about any needed servicing at this mileage because clearly it is time. Your professionals are honest and they treat me wonderful. I’m always greeted by name. Ginny deserves special recognition for her customer service. I believe she is an unrecognized gem, and probably under appreciated. She should be training others and be in a management role after all of these years of service. Scott was also very attentive and prioritized all of my issues per my request. Finally, the loaner car has saved me considering the fact that the issue arose when I was expecting out of town family and needed the transportation. Hamilton VW is a model that should be replicated through out your system. More

by Vince Matthews Verified Customer Verified Customer

Helpful 0

Report | Print

They fixed the problem but something’s fishy about what happened. Water pump replaced and car stinks of gas. I drove it for a few weeks , gas smell persisted. Then brought it back and they said they’ll c happened. Water pump replaced and car stinks of gas. I drove it for a few weeks , gas smell persisted. Then brought it back and they said they’ll charge me a diagnosis fee if it’s a separate problem. Lo and behold , gas smell went away after they “ looked at it “. This was obviously related to the initial repair and should never have been that way. Will never go back to this dealership. More

by bmart Verified Customer Verified Customer

Helpful 0

Report | Print

Service was fast and detailed, very happy Scott kept me informed throughout the whole process. informed throughout the whole process. More

by TERRYARYAN Verified Customer Verified Customer

Helpful 0

Report | Print