Michael Kayes

Quaid was very helpful and I had a good experience with the service. Thank you, Quaid. the service. Thank you, Quaid. More

by Jayshree Verified Customer Verified Customer

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As always, done right the first time, on time, every time. And after they do the requested service, they routinely check stuff that might need work, maintenance, they pay attention to detail, and never time. And after they do the requested service, they routinely check stuff that might need work, maintenance, they pay attention to detail, and never do stuff it doesn't need. Service means something at Hamilton VW. My Uncle Todd sees the quality service every time, as he reminds me of the horrors of his Packard service and maintenance. He had horror stories, of years gone by...when he couldn't get the rumble seat to open, when he was on a hot date with my to be Aunt Mary (she didn't know it then, she probably would have bailed)....he was getting frustrated to say the least. I think with all the Packard problems, he switched to a Ford a few years later. But he complains about that too, when he was buying it, he said he felt the sales guys where holding a gun to his head to buy right away. Pressured into something, like sitting in the wrong seat at the theater, when you reserved a better seat. Hamilton will never do that. Been doing business with them since the first VW in 1987....my the years have gone by, many tires have worn, and brakes used up, and oil changed...well here we are nearing the end of 2026, and I just got a set of 4 new tires, to wear out again... More

by cengeb Verified Customer Verified Customer

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Service department was friendly and knowledgeable however no issue was found because they couldn’t duplicate the issue. Team was following VW guidelines. no issue was found because they couldn’t duplicate the issue. Team was following VW guidelines. More

by nwebster31 Verified Customer Verified Customer

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Everyone was very kind and helpful. Highly recommend Hamilton Volkswagen! I love how in depth they are. Highly recommend Hamilton Volkswagen! I love how in depth they are. More

by glatargia Verified Customer Verified Customer

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Scheduling is easy and I was able to get the work done quickly. Work was done right the first time and car was returned to me in a timely fashion. quickly. Work was done right the first time and car was returned to me in a timely fashion. More

by jnletourneau Verified Customer Verified Customer

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Good work dealership is the bless work man ship was great machine on point he knw his job great machine on point he knw his job More

by Neconeedham Verified Customer Verified Customer

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They keep my Golf running in good shape. I trust them to do things right the first time. I trust them to do things right the first time. More

by jnletourneau Verified Customer Verified Customer

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So far so good two visits se hoping it continues to be a good thanks good thanks More

by Brooklynutes Verified Customer Verified Customer

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I originally spoke to Jared who was very helpful. Made an appointment to take care of a sensor issue which was under warranty and also found out there was a recall as well. They did an excellent diag Made an appointment to take care of a sensor issue which was under warranty and also found out there was a recall as well. They did an excellent diagnosis of the problem and fixed all in the same day! My checkout process was quick smooth and the gentleman was very responsive and nice! Don’t recall his name. More

by CHRISTINEPOCHICK Verified Customer Verified Customer

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The service writer Dan was extremely knowledgeable and helpful. We had an intermittent problem in the steering and he went the extra mile to help trouble shoot to get the proper diagnosis. He found the pr helpful. We had an intermittent problem in the steering and he went the extra mile to help trouble shoot to get the proper diagnosis. He found the problem and fixed it without having to guess. Great experience. More

by robertg1020 Verified Customer Verified Customer

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