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Sasha Ordonez
Sasha Ordonez at Empire Nissan of Hillside
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Sasha Ordonez

Service Advisor

Empire Nissan of Hillside

56 US-22
Hillside, NJ 07205

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4.4
401 Reviews

Sasha loves taking care of customer's and their cars! Her day off is Monday.

Dealership Experience

3 yrs, 11 mos

Specialties & Trainings

Nissan Certified Service Advisor

4.4

401 Reviews

Write a Review

401 Reviews of Sasha Ordonez

October 30, 2024

Dealership Rating
Employee Rating

Trade in obsessed and not keen on repairs of older Nissan trucks. Sasha O. the worst service advisor avoid at all costs. Fake and passive aggressive but keeps the money rolling in for company and black males More

by benda2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 31, 2024

Empire Nissan of Hillside responded

Thank you for your review. We are sorry to hear of your displeasure with our dealership. Customer satisfaction is very important to us and we are discouraged to hear of your review. We would like the opportunity to learn more about your experience. Please contact our Service Manager, Jose Landaverde, at (973) 969-3384 or at jlandaverde@eagny.com at your earliest convenience.

September 08, 2024

Dealership Rating
Employee Rating

I had a great experience during my service visit. Would recommend this location for services! More

by MHICKMAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Empire Nissan of Hillside responded

We appreciate your positive review and recommendation! Providing a top-not experience is always our goal, and we are glad that our efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service.

September 08, 2024

Dealership Rating
Employee Rating

Nice service everyone was nice and treated me well my car was serviced with out a problem More

by 1gloria45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Amorin, Austin Jr Nwaigwe, Chris Granados, Isaiah Groomes, Kanaan El Helou , Maria Martinez, Maria Navarro, Rich Padilla

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Sep 16, 2024

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. We are so glad that our team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 07, 2024

Dealership Rating
Employee Rating

EMPIRE HILLSIDE NISSAN SERVICE CENTER IS ONE OF THE MOST TALENTED USER FRIENDLY CENTERS I EVER EXPERIENCED TECHNICIANS AND THE WHOLE STAFF TAKES THEIR JOBS SERIOUSLY. I DEAL WITH BROOMFIELD NISSAN AS WELL T More

by MYLIFE1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Amorin, Austin Jr Nwaigwe, Chris Granados, Isaiah Groomes, Kanaan El Helou , Maria Martinez, Maria Navarro, Rich Padilla, Chris Granados is my guy he takes good care of me.

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Sep 16, 2024

Empire Nissan of Hillside responded

Thank you for your amazing review! It is an honor to know how confident you are in our efforts, and we are so glad that our team consistently provides you with top-notch service. We look forward to continue serving you and your automotive needs with our best care in your visits to come! Safe travels.

Sep 16, 2024

MYLIFE1026 responded

You guys and gals earned it. I appreciate you and the staff.

September 05, 2024

Dealership Rating
Employee Rating

They are very professional about the way,they run the shop and I truly appreciate the service I always get when I come,thanks for everything. More

by Lovell Stevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Amorin, Chris Granados, Isaiah Groomes

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Sep 16, 2024

Empire Nissan of Hillside responded

Thank you for your positive review! We are happy to hear that our team consistently provides you with top-notch service and we look forward to continue serving you and your automotive needs with our best care in your visits to come!

September 04, 2024

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Employee Rating

Empire Nissan has a great car service and customer service to my Nissan Murano, thank you. Yair Gomez, MBA. More

by yair751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

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Sep 04, 2024

Empire Nissan of Hillside responded

Yair, Thank you for leaving us this positive review! We are glad to hear that our team took great care of you and your Nissan Murano needs. We are happy to know that they provided you with great service. Please do not hesitate to let us know how we may be of further service to you.

September 02, 2024

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Employee Rating

Good service they took my issue very seriously and made the best happen with what they had More

by edwinmb13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

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Sep 04, 2024

Empire Nissan of Hillside responded

Edwin, Providing quality and efficient service is so important to us here at Empire Nissan of Hillside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they took your issue very seriously and made the best happen with what they had. Please drive safely until we meet again!

September 02, 2024

Dealership Rating
Employee Rating

Very informative and care about the customers. I am very satisfied with the business I received. That’s why I have been with Rt 22 / Empire Nissan for a very long time. More

by KMARTIN1921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

Report | Print
Sep 04, 2024

Empire Nissan of Hillside responded

We are grateful for you leaving us this flawless review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they were very informative. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

August 31, 2024

Dealership Rating
Employee Rating

The service center was very professional. It was nice that they offered food for customers who were waiting for their cars to finish being serviced. More

by J_BRIGHT77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

Report | Print
Aug 31, 2024

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

August 30, 2024

Dealership Rating
Employee Rating

Very organized, great and prompt service. Service advisor was very helpful and friendly. Nice reception at front door. More

by petiotejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 31, 2024

Empire Nissan of Hillside responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

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