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Sasha Ordonez
Sasha Ordonez at Empire Nissan of Hillside
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Sasha Ordonez

Service Advisor

Empire Nissan of Hillside

56 U.S. 22
Hillside, NJ 07205

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4.4
363 Reviews

Sasha loves taking care of customer's and their cars! Her day off is Monday.

Dealership Experience

3 yrs, 5 mos

Specialties & Trainings

Nissan Certified Service Advisor

4.4

363 Reviews

Write a Review

363 Reviews of Sasha Ordonez

June 24, 2024

Dealership Rating
Employee Rating

I liked how reliable and quick my car was serviced. Staff were wonderful and very polite. More

by gladysgimenez2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

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Jun 24, 2024

Empire Nissan of Hillside responded

Thank you for your 5-star rating! It is always our goal to ensure our guests' experience is as smooth as possible, and we are glad that our team provided you with top-notch service. We hope to see you again the next time you are in need of automotive service!

June 24, 2024

Dealership Rating
Employee Rating

Sasha and staff were professional, friendly and knowledgeable. They diagnosed the problem and they fixed it. Sasha kept me informed the entire time I was there. More

by JoeA43
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Helpful
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Jun 24, 2024

Empire Nissan of Hillside responded

We appreciate your positive review! We are happy to hear that Sasha provided you with 5-star service and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 23, 2024

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Employee Rating

Service took way too long. Was there for 3 hours and the rep never followed up with me while I was there, I had to follow up with her. Pricing way to high on a vehicle that’s 1 More

by SECSIP
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 25, 2024

Empire Nissan of Hillside responded

Thank you for your review. We are sorry for the wait time that occurred throughout your visit. We would like the opportunity to speak with you on your review. Please contact our Service Manager, Jose Landaverde, at (973) 969-3384 or at jlandaverde@eagny.com Thank you!

June 22, 2024

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Employee Rating

Great service at Nissan of hillside. Friendly staff with helpful reminders and technical skills to complete the recall. More

by peterpeterows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

Helpful
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Jun 24, 2024

Empire Nissan of Hillside responded

We appreciate your kind review and we are happy to hear that our team took great care of you and your automotive needs. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

June 22, 2024

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Employee Rating

Thorough check of vehicle revealed areas of concern, serviced my vehicle in a timely manner. Rep. explained my concerns clearly. Great service. More

by susan s.
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Service Communication
Recommend Dealer
Yes
Helpful
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Jun 24, 2024

Empire Nissan of Hillside responded

Susan, Thank you for sharing your positive experience with us. We are glad that our team got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 19, 2024

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Employee Rating

Salesperson was great. Will always come back to empire Nissan with friends and family . Thank you Paco More

by SO0EM2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

Helpful
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Jun 19, 2024

Empire Nissan of Hillside responded

We appreciate your kind review and are happy to hear that our team provided you with 5-star service! It is an honor to have earned your confidence and loyalty. Wishing you the safest of travels until we meet again!

June 17, 2024

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Employee Rating

The experience was excellent, service took a very short time, being a busy person I appreciate that and all the employees was very attentive. Thank you More

by MARIA.ACEVEDO2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

Helpful
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Jun 17, 2024

Empire Nissan of Hillside responded

Maria, We appreciate you taking the time to leave us this positive review and we are happy to hear that our team made your service visit as smooth as possible. It is our pleasure to assist you in any way possible. Safe travels!

June 17, 2024

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Employee Rating

It was a pretty good experience. They check me in right away and it didn’t take too long to service my vehicle. More

by AQUIL0000L0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

Helpful
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Jun 17, 2024

Empire Nissan of Hillside responded

It is always our goal to ensure our guests' experience is as smooth as possible, and we are glad that our team provided you with quality and efficient service. We hope to see you again the next time you are in need of automotive service!

June 14, 2024

Dealership Rating
Employee Rating

Amazing job. Thank you so much. So professional and quick. Thank you so much again. More

by phyneaziam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 17, 2024

Empire Nissan of Hillside responded

Thank you for your positive review! We are glad that our team provided you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

June 12, 2024

Dealership Rating
Employee Rating

Oil change was done very quickly even without an appt and staff very helpful and courteous More

by CRUSSO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

Helpful
Report | Print
Jun 12, 2024

Empire Nissan of Hillside responded

Providing quick and efficient service is so important to us here at Empire Nissan of Hillside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very helpful and courteous. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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