Sarah Klein
Sarah Klein at Metro Lexus
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Sarah Klein

Finance Manager

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.7
27 Reviews
4.7

27 Reviews

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27 Reviews of Sarah Klein

December 15, 2024

Dealership Rating
Employee Rating

Metro Lexus is amazing. From the warm welcome when you walk in the door to the “big reveal” when I picked up my car. Everyone is courteous & helpful. I look forward to a lon More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Metro Lexus responded

Sue, we're so glad to hear about your stellar experience at Metro Lexus! Our team is committed to providing exceptional service from start to finish, and we hope you enjoy every moment with your new car. Congratulations!

December 06, 2024

Dealership Rating
Employee Rating

Seth provided a very positive experience. Brought a lot of polish and enthusiasm to our transaction. Had the answers and knew where to get the ones he didn’t have. Overall a very good expe More

by Jkw3000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Metro Lexus responded

We're delighted to hear that Seth made your experience at Metro Lexus so positive and seamless. It's great to know he provided the answers you needed and connected you with our team. Thank you for choosing us!

December 05, 2024

Dealership Rating
Employee Rating

Seth Collins is a ROCK STAR AND THE BEST! Metro Lexus is the most exceptional dealership because of Seth Collins! More

by jm419967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Collins

Dec 05, 2024

Metro Lexus responded

We're delighted to hear that Seth made such a positive impact on your experience at Metro Lexus! Thank you for recognizing his efforts and our dealership. We appreciate your support and hope you enjoy your new Lexus UX 300h AWD.

Dec 05, 2024

jm419967 responded

Best experience at Metro Lexus with Seth Collins and Sarah Klein. Love the new UX 300h AWD! I am a Lexus devoted customer and will never go anywhere else. Wishing all the team a most beautiful holiday season and BEST December to remember. Janice G. Murphy

November 08, 2024

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Seth was very helpful with the purchase of our Lexus. There was never any unnecessary pressure and he even stayed late to get the deal done. I would recommend him and the dealership to anyone who is loo More

by chud6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Collins

Nov 08, 2024

Metro Lexus responded

We're delighted to hear that Seth provided such a supportive and pressure-free experience at Metro Lexus. Thank you for recommending us, and we hope you're enjoying your new Lexus!

November 02, 2024

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Employee Rating

Had a great experience dealing with Simon for our new Lexus NX350H. He made the process efficient and very transparent. On the delivery day he thoroughly explained how to use all the various options an More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simon Kucharewicz

Nov 04, 2024

Metro Lexus responded

Greg, we're delighted to hear that Simon made your experience at Metro Lexus smooth and informative. Enjoy all the features of your new Lexus NX 350h!

October 31, 2024

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Employee Rating

Enjoyed being introduced to the Lexus family and culture of excellence! Candice was extremely helpful and ensured I was completely satisfied with my purchase. More

by robertbibby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

Metro Lexus responded

Robert, we're delighted to hear that Candice provided you with such a positive experience at Metro Lexus. Welcome to the Lexus family and enjoy your new ride!

October 31, 2024

Dealership Rating
Employee Rating

Seth was professional, prompt, transparent, easy to work with on the purchase of our gx550. We will look to him to do business in the future More

by Andy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Seth Collins

Oct 31, 2024

Metro Lexus responded

Andy, it's fantastic to hear that Seth provided such a great experience for you at Metro Lexus. We look forward to assisting you with any future needs!

October 23, 2024

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Employee Rating

Exceptional professionalism and courtesy was received along with many expressions of appreciation as a customer. More

by Sewfish746
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2024

Metro Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Metro Lexus provided exceptional professionalism and courtesy. We appreciate your support and look forward to serving you again in the future!

October 08, 2024

Dealership Rating
Employee Rating

My wife and I visited Metro Lexus on Saturday for a second test drive of the Lexus UX. Initially, we were looking to purchase a new Lexus 300 UX, but unfortunately, the dealership didn’t have it in sto More

by house9309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Collins

Oct 08, 2024

Metro Lexus responded

Thank you for sharing your experience at Metro Lexus! We're delighted to hear that Seth provided a professional and respectful car-buying process, helping you find the perfect vehicle. Enjoy your pre-owned Lexus UX 250 AWD, and we appreciate the recommendation!

September 30, 2024

Dealership Rating
Employee Rating

I have been a client of Metro Lexus for a very long time. Tori was just amazing. She took care of my needs more like a friend. I knew that I was in great hands. She truly cared. Thank you! More

by alronda56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, Tori Grinzinger

Oct 01, 2024

Metro Lexus responded

Thank you for your loyalty and kind words! We're delighted to hear that Tori made your experience at Metro Lexus feel personal and caring. We appreciate your continued support!

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