Sarah Brittis

Ferrari Silicon Valley responded

Thank you for your feedback! We’re thrilled to hear that our service team consistently provides you with quick, professional, and polite service. Ensuring a smooth and efficient experience is our priority, and we’re delighted that we’re able to meet your expectations every time. We look forward to your next visit!

Ferrari Silicon Valley responded

Thank you for your kind words! We’re delighted to hear that you enjoy your visits with us and that Sarah provides exceptional service. It’s always a pleasure to have you stop by, whether for service or to browse the showroom. We look forward to welcoming you back to Ferrari Silicon Valley soon!

Ferrari Silicon Valley responded

Thank you for your kind words! We’re thrilled to hear that our team provided exceptional service and completed your Ferrari’s maintenance ahead of schedule. It’s great to know you’ll have extra time to enjoy your car before the wet season. We look forward to serving you again and ensuring every visit is just as satisfying!

Ferrari Silicon Valley responded

Thank you for sharing your experience! We’re pleased to hear that our team performed the work thoroughly and inspected all systems to ensure everything was in perfect order. We're also glad you appreciated the wash and detail before pickup. Your satisfaction is our priority, and we look forward to serving you again at Ferrari Silicon Valley!

Ferrari Silicon Valley responded

Thank you for your kind review! We're delighted to hear that our service team and facility met your expectations and that your Ferrari was returned thoroughly cleaned and properly serviced. Ensuring every customer feels valued is our priority, and we're thrilled to know our staff made you feel that way. We look forward to welcoming you back to Ferrari Silicon Valley!

Ferrari Silicon Valley responded

Thank you for your feedback and for making Ferrari Silicon Valley your go-to dealership! We’re pleased to hear that our Sales Agents and Service Department provided an engaging experience. If there’s anything we can do to make your next visit a 5-star experience, please don’t hesitate to reach out. We’re here to ensure every visit meets your expectations!

Ferrari Silicon Valley responded

Thank you for your feedback. We apologize for the delays you experienced with both the start of service and the delivery timing. We appreciate your patience and understanding, and we're glad to hear that the complimentary rear diffuser fix was helpful. Your satisfaction is important to us, and we’ll work on improving timeliness for future visits. Thank you for choosing Ferrari Silicon Valley.

Ferrari Silicon Valley responded

Thank you for the wonderful feedback! We’re thrilled to hear that our team continues to provide high-quality service and excellent communication. We’re honored to be your trusted choice for Ferrari care, and we look forward to serving you for many more visits to come!

Ferrari Silicon Valley responded

Thank you for your honest feedback. We apologize for the extended time taken for your recent annual service. Five days is indeed longer than we aim for, and we understand how frustrating that can be. We're actively working to improve our turnaround times to provide a more efficient experience for valued customers like yourself. We appreciate your patience and hope to deliver a smoother service experience on your next visit. Thank you for bringing this to our attention.