Henry Rojas

Ferrari Silicon Valley responded

Thank you, Don, for your wonderful review! We're thrilled to hear that you're happy with our service department and that everything was explained in detail. We're glad your car is running great now, and we look forward to continuing to provide you with excellent service in the future!

Ferrari Silicon Valley responded

Thank you for your fantastic review! We're honored to have earned your trust and are thrilled to be your go-to dealer for service. We truly appreciate your loyalty and look forward to continuing to provide exceptional care for your vehicle!

Ferrari Silicon Valley responded

Thank you, John! We're glad to hear that you had a great service experience and that our team kept you well informed throughout the process. We'll be sure to pass along your kind words to Sarah—she’s terrific, indeed! We look forward to assisting you again in the future!

Ferrari Silicon Valley responded

Thank you for your trust and kind words! We're delighted to hear that your car was returned in pristine condition, just as you sent it, and that everything was handled exactly as it should be. It's great to know you have complete confidence in sending your cars to Ferrari Silicon Valley for service. We’re committed to ensuring your vehicles are always in the best hands. We appreciate your loyalty and look forward to continuing to provide you with worry-free service. Safe driving!

Ferrari Silicon Valley responded

Thank you for your continued trust and loyalty! We’re thrilled to hear that our team at Ferrari Silicon Valley consistently provides you with excellent service year after year. It’s an honor to take care of your car, and we’re committed to maintaining the high standards you’ve come to expect. We appreciate your ongoing support and look forward to serving you and your Ferrari for many more years to come. Safe travels!

Ferrari Silicon Valley responded

Thank you so much for your incredible feedback! We are truly honored to hear that you consider our service the best you've received from any dealership, especially given your extensive experience with different vehicles over the years. It means the world to us that our entire team, from the Manager to the mechanics, has made such a positive impression on you. Your satisfaction is our top priority, and we’re committed to continuing to provide the exceptional service you’ve come to expect. We appreciate your trust and look forward to serving you for many more years to come. Safe driving!

Ferrari Silicon Valley responded

Thank you for your kind words! We're thrilled to hear that our crew consistently provides excellent service and takes great care of your car. It's always our pleasure to ensure your vehicle is in top condition. We appreciate your trust and look forward to continuing to serve you. Safe driving!

Ferrari Silicon Valley responded

Thank you for your honest feedback. We're glad to hear that Henry did a great job keeping in touch, but we apologize for the delay in completing the repair. We understand that a one-month turnaround for a previously addressed problem is frustrating, and we appreciate your patience. Please know that we’re working to improve our processes to prevent such delays in the future. If there’s anything more we can do to address your concerns, please don’t hesitate to reach out. Your satisfaction is important to us.