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Madison Berry
Madison Berry at Ferrari Silicon Valley

Madison Berry

Service Advisor

Ferrari Silicon Valley

2750 El Camino Real
Redwood City, CA 94061

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of Madison Berry

November 04, 2026

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Employee Rating

Madison was exceptional! She is a huge asset to the Ferrari team in Redwood City. Absolutely pleasure to work with her from the way I was greeted, updated and received my veh More

by rbetpolice
Recommend Dealer
Yes

Other Employees Tagged: Madison Berry

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Nov 05, 2026

Ferrari Silicon Valley responded

Thank you for the 5-star review! We're delighted to hear that Madison provided such an exceptional experience from your initial greeting through vehicle delivery. At Ferrari Silicon Valley, we strive to offer attentive, personalized service, and it's wonderful to know Madison's communication and care made such a positive impression. We appreciate your kind words and look forward to serving you again in the future.

November 02, 2026

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Employee Rating

My service experience was a very high-end, personal one. Madison guided me through the entire service process with constant, transparent updates and an incredibly friendly attitude. More

by berrytmb
Recommend Dealer
Yes

Other Employees Tagged: Madison Berry

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Nov 03, 2026

Ferrari Silicon Valley responded

Thank you for your 5-star review! We're delighted to hear that Madison provided a high-end, personalized service experience and kept you informed every step of the way with transparent communication. Delivering attentive, concierge-level care is a priority at Ferrari Silicon Valley, and we appreciate your recognition of Madison's friendly and professional approach. We look forward to serving you again in the future!

October 29, 2026

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Excellent. Good diagnosis and service. Very knowledgeable technicians. Good reporting as well. And documentation. Thank you. More

by zaidoon
Service Price Transparency
Workmanship
Service Time
Service Communication
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Yes
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Oct 29, 2026

Ferrari Silicon Valley responded

Your recognition of our technicians’ expertise means a lot to our team. We’re glad you were pleased with the diagnosis, service, and documentation for your Ferrari Portofino. Ferrari Silicon Valley Team Redwood City, CA

October 29, 2026

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Best in the business! Highly recommend this group to anyone across the country. Chris, John, Dave, Henry and Madison are all fantastic. More

by cdawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Blank, Henry Rojas, John Rosafort, Sarah Brittis, Dominic Dorn, Larissa Keifer, Melissa Morey

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Oct 29, 2026

Ferrari Silicon Valley responded

Your recommendation means a great deal to our team. We're delighted you were so pleased with Chris, John, Henry, and Madison during the service visit for your Ferrari 458 Italia. Ferrari Silicon Valley Team Redwood City, CA

October 28, 2026

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Madison is the best! Excellent service with a wonderful attitude. She always takes care of every little detail! More

by tomalata
Recommend Dealer
Yes

Other Employees Tagged: Madison Berry

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Oct 28, 2026

Ferrari Silicon Valley responded

We're delighted Madison’s thorough care and welcoming approach made the service on your Ferrari 488 GTB such a positive experience. Ferrari Silicon Valley Team Redwood City, CA

October 26, 2026

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Employee Rating

Communication both written and by phone needs improvement- follow up by management is very timely and there is a clear concern to make things right. More

by Dscotto88
Recommend Dealer
Yes

Other Employees Tagged: Madison Berry

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Oct 27, 2026

Ferrari Silicon Valley responded

Thank you for your 4-star review! We appreciate your feedback and are pleased to hear that management was responsive and demonstrated a genuine commitment to making things right. We also appreciate your candid comments regarding communication and follow-up, as they help us identify opportunities to improve the customer experience. Thank you for choosing Ferrari Silicon Valley, and we look forward to serving you again in the future.

October 26, 2026

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Great professionals. Sarah is the best. I really enjoy my experience every time I come to Ferrari Silicon Valley service department. More

by Anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Blank, Geraldine Ashizawa, Ismail Burduroglu, Henry Rojas, John Rosafort, Sarah Brittis, Dominic Dorn

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Oct 26, 2026

Ferrari Silicon Valley responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ferrari Silicon Valley are glad to have you as a customer. Ferrari Silicon Valley Team Redwood City, CA

October 17, 2026

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Easy to deal with, transparent and Berry super nice and made me a great coffee! More

by hlabana
Recommend Dealer
Yes

Other Employees Tagged: Madison Berry

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Oct 17, 2026

Ferrari Silicon Valley responded

Knowing our service on your Ferrari 458 Italia felt straightforward and transparent means a lot to our team. We’re glad one of our staff could brew you a great coffee while you waited. Ferrari Silicon Valley Team Redwood City, CA

October 15, 2026

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Employee Rating

Everything was done very well and professionally. It was delivered on time as promised Madison was very informative More

by subbyghosh
Recommend Dealer
Yes

Other Employees Tagged: Madison Berry

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Oct 15, 2026

Ferrari Silicon Valley responded

Knowing that the service on your Ferrari Roma was handled professionally and delivered on time is rewarding. Hearing that Madison kept you informed means a lot to us. Ferrari Silicon Valley Team Redwood City, CA

October 14, 2026

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Employee Rating

Madison is outstanding, she always provides exceptional service, she exudes a warmth in every interaction. She is responsive and has accommodated me through multiple surprises for maintaining my 458. More

by Patrick Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Rosafort

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Oct 14, 2026

Ferrari Silicon Valley responded

Knowing that Madison’s warmth and responsiveness made maintaining your Ferrari 458 Spider a welcoming experience means a lot to our team. We’re pleased Madison could accommodate you through every unexpected issue. Ferrari Silicon Valley Team Redwood City, CA

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