Samantha Urich
Samantha Urich at Mastrovito Chevrolet

Samantha Urich | Page 3

Service Advisor

Mastrovito Chevrolet

5043 Commercial Dr
Yorkville, NY 13495

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4.8
35 Reviews

Dealership Experience

2 yrs

4.8

35 Reviews

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35 Reviews of Samantha Urich

May 04, 2026

Dealership Rating
Employee Rating

Worked around the clock to make sure we got approved and were happy with vehicle More

by arianapaige866
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Hensel, Jasmin Dizdarevic

May 04, 2026

Mastrovito Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mastrovito Chevrolet!

May 01, 2026

Dealership Rating
Employee Rating

Continue to have great service by all staff without issues and great atmosphere. Better than other dealerships I’ve dealt with. More

by dtmay2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: August Santini, Stacey Collette , Andy Decarolis

May 01, 2026

Mastrovito Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 22, 2026

Dealership Rating
Employee Rating

Samantha was fantastic! !! Truly professional and knowledgeable with a great personality. I am extremely happy with the experience. More

by ngiglio44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2026

Mastrovito Chevrolet responded

Thanks for sharing about your experience with Mastrovito Chevrolet. We appreciate your business and hope to see you again soon!

April 21, 2026

Dealership Rating
Employee Rating

Prompt service with appoinment. Samantha signed me up for membership and took 10% off bill. More

by dab49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Mastrovito Chevrolet responded

Thanks for sharing about your experience with Mastrovito Chevrolet. We appreciate your business and hope to see you again soon!

April 19, 2026

Dealership Rating
Employee Rating

Since the dealership changed to Mastrovito, I have had two appointments: one for oil change/tire rotation and the other for the yearly inspection. Both times, I was greeted by a friendly, professional m More

by s.eldredge43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2026

Mastrovito Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 14, 2026

Dealership Rating
Employee Rating

They changed out our snow tires for our all-seasons. After driving the car for 10 to 15 miles, I got a service light to check the tire calibration or something. Basically, they had forgotten to calibrat More

by jkinney3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Mastrovito Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

April 12, 2026

Dealership Rating
Employee Rating

Everyone was very kind and professional and they made the process smooth and very timely. More

by hyaghy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: August Santini, Stacey Collette , Andy Decarolis

Apr 12, 2026

Mastrovito Chevrolet responded

Thank you for choosing Mastrovito Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 11, 2026

Dealership Rating
Employee Rating

Quick, comprehensive quality service. Everyone was,friendly and helpful and the service was done quickly More

by ralph.scalzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: August Santini , Andy Decarolis

Apr 11, 2026

Mastrovito Chevrolet responded

Thank you for choosing Mastrovito Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 11, 2026

Dealership Rating
Employee Rating

I’ve had nothing but a great experience dealing with Mastrovito Chevrolet. Whether it’s for sales or service, they have been professional, prompt, and courteous every time. I’d highly recommend them to More

by cappadonz2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Mastrovito Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mastrovito Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

April 11, 2026

Dealership Rating
Employee Rating

Employees were helpful, knowledgeable and courteous. I was able to get an appointment for service quickly. Service was performed well and in a timely manner. More

by christinemsteele22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: August Santini, Stacey Collette , Andy Decarolis

Apr 11, 2026

Mastrovito Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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