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Samantha Urich
35 Reviews
Dealership Experience
2 yrs
35 Reviews
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35 Reviews of Samantha Urich
August 11, 2026
Everything & everything was perfect! Our salesman, Jasmin, was totally attentive to our questions & concerns. He was the key to our MASTROVITO experience!! Big thanks to the entire sta Our salesman, Jasmin, was totally attentive to our questions & concerns. He was the key to our MASTROVITO experience!! Big thanks to the entire staff for helping us purchase our 2026 Traverse! More
by TIA68UNCAS
Verified CustomerOther Employees Tagged: Matt Hensel, Kris Culver, August Santini, Stacey Collette, Conrad Lupardo , Jasmin
August 09, 2026
The service department was very helpful in determining the cause of the radio intermittently going out. They identified the part that is needed to be replaced. Sadly, the part is obsolete (since this is a the cause of the radio intermittently going out. They identified the part that is needed to be replaced. Sadly, the part is obsolete (since this is an older vehicle) but was helpful recommending where the part could be found. Once the part is found (from another source), they said they would be more than happy to install it. More
by PBRONOWICZ
Other Employees Tagged: August Santini, Stacey Collette, Conrad Lupardo
August 04, 2026
professional and courteous . . my automobile was serviced quickly and properly. Very impressed with this dealership . my automobile was serviced quickly and properly. Very impressed with this dealership More
by JUDITH.GRAZIANO
Other Employees Tagged: August Santini, Stacey Collette, Conrad Lupardo , Andy Decarolis
July 14, 2026
Is this dealership can provide excellent service and a good lease that I can afford, I will continue to deal with them good lease that I can afford, I will continue to deal with them More
by swilson21
Other Employees Tagged: August Santini, Stacey Collette , Andy Decarolis
July 07, 2026
The service was absolutely amazing! !! I can not say enough great things about service department. Thank you for taking such care of my corvette !! I can not say enough great things about service department. Thank you for taking such care of my corvette More
by mark6038
Other Employees Tagged: Andy Decarolis
June 09, 2026
While our initial service (diagnosis of the problem) was excellent, the length of time taken to actually complete the labor, without communication from Mastrovito, was excessive. excellent, the length of time taken to actually complete the labor, without communication from Mastrovito, was excessive. More
by NHOLLINS
June 07, 2026
Had issues with purchase and still have issues. Things where broken more during service. It still has clinking. The last time it was in shop 2 weeks. Not happy with it at this moment cause of curre Things where broken more during service. It still has clinking. The last time it was in shop 2 weeks. Not happy with it at this moment cause of current matters and bank wants full diagnostic by dodge. More
by salvaged4428
Other Employees Tagged: Matt Hensel, Kris Culver, August Santini, Stacey Collette , Andy Decarolis
May 23, 2026
I asked for a price to replace a key fob for my truck and was told it's $199.00 in labor to program a new fob. I find that an outrageous price. It's hard to believe it would take an hour and that the tech wo was told it's $199.00 in labor to program a new fob. I find that an outrageous price. It's hard to believe it would take an hour and that the tech would have to just work on this and nothing else. I'm also concerned with your labor rate. It's outrageous. More
by johnsongreen945
May 13, 2026
Good communication, the work on my vehicle completed on time and returned, clean and on time I would recommend them time and returned, clean and on time I would recommend them More
by samjg3763
Other Employees Tagged: August Santini
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