Dealership Experience
2 yrs
35 Reviews
Write a Review35 Reviews of Samantha Urich
April 08, 2026
I am writing to share my positive experience with your service department regarding the recent repairs to my truck. The entire process, from initial scheduling to the completion of the work, was handle service department regarding the recent repairs to my truck. The entire process, from initial scheduling to the completion of the work, was handled professionally. I particularly appreciated being kept well-informed throughout the repair process. I am very satisfied with the service I received and will certainly recommend your department to others. Brian C More
April 07, 2026
The recall repair was great, but a few days later I received an email that said " During your recent visit, we performed a Multi-Point Inspection on your 2020 Chevrolet SILVERADO 1500. Several recommen received an email that said " During your recent visit, we performed a Multi-Point Inspection on your 2020 Chevrolet SILVERADO 1500. Several recommended items related to the ongoing performance and safety of your vehicle were postponed/declined at that time". I was never told about any recommended repairs, I did ask to look at a warning message about a brake sensor that comes up on my Chevy phone app and message center in my truck but I declined once they said its $200.00 diagnostic fee and that didn't go towards the repair. What good is the app and message center f I still have to pay for the dealership to tell me the exact same thing. More
April 05, 2026
Took my truck in for recall repair gave me immediate appt and took care of the paper work and submitted it to GM for my reimburstment for the repair bill I had in the summer looking forward to the follow up and took care of the paper work and submitted it to GM for my reimburstment for the repair bill I had in the summer looking forward to the follow up on the status. Excellent service will be buying my next truck here. More
Other Employees Tagged: August Santini, Stacey Collette , Andy Decarolis
April 03, 2026
Very professional and work was completed in a timely manner , schedule was right on time. manner , schedule was right on time. More
Other Employees Tagged: Frank Mastrovito, August Santini, Stacey Collette , Andy Decarolis

