Bryan Subaru
Metairie , LA
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2,426 Reviews of Bryan Subaru
I'm very pleased with the service experiences I've had with the dealership. The waiting room is very comfortable and showing animal programs on TV are a definite plus. I can' t say enough about Brian. He with the dealership. The waiting room is very comfortable and showing animal programs on TV are a definite plus. I can' t say enough about Brian. He's gone the extra mile to make sure that each visit produces most positive outcomes. He's kind, patient, and very obliging; down to changing my car's time if the time change occurs during my visit. He's indeed an asset to your dealership. More
This is the best dealership I have ever dealt with. The staff is very friendly and keeps you informed about anything that needs to be done. The staff is very friendly and keeps you informed about anything that needs to be done. More
I was assisted when entering the parking area because I wasn't sure of where to park my car. Once parked and entered the service area EVERYONE was very nice and helpful. wasn't sure of where to park my car. Once parked and entered the service area EVERYONE was very nice and helpful. More
Everything went very smoothly. The waiting room is excellent so while waiting I was comfortable. I had a hitch installed so it was quite a wait but expected. They tried to meet eve The waiting room is excellent so while waiting I was comfortable. I had a hitch installed so it was quite a wait but expected. They tried to meet everyone’s needs as far as the waiting room was configured. More
My impreza was in their shop for four days and they couldn’t figure out what was wrong. It wouldn’t start again today and I called them to see if there was a recall for my car’s fuel pump. They said th couldn’t figure out what was wrong. It wouldn’t start again today and I called them to see if there was a recall for my car’s fuel pump. They said they couldn’t figure it out and that I should take my car somewhere else! If Subaru can’t fix a Subaru, their service is worthless. More
It was an awesome all-around experience. I visited both the service and sales areas. As usual, the service area staff went above and beyond to meet our needs. Bryan saved us from a repeat vi I visited both the service and sales areas. As usual, the service area staff went above and beyond to meet our needs. Bryan saved us from a repeat visit by finding a way to do a repair job two hours before closing time. We spoke with Mr. Fajardo in sales who was very cordial and answered our questions and concerns regarding an Extended Warranty purchase. Very pleased with this dealership. More
2019 Impreza that has left me stranded because it wouldn’t start after driving for a while. Four days in the shop. Can’t find what’s wrong and it stranded me again today. 30 year master mechanic. Fou wouldn’t start after driving for a while. Four days in the shop. Can’t find what’s wrong and it stranded me again today. 30 year master mechanic. Four days. No diagnosis. No help. No solution. Just a huge waste of time and the car still isn’t fixed. Very disappointing. More