Bryan Subaru

2019 Impreza that has left me stranded because it wouldn’t start after driving for a while. Four days in the shop. Can’t find what’s wrong and it stranded me again today. 30 year master mechanic. Fou wouldn’t start after driving for a while. Four days in the shop. Can’t find what’s wrong and it stranded me again today. 30 year master mechanic. Four days. No diagnosis. No help. No solution. Just a huge waste of time and the car still isn’t fixed. Very disappointing. More

Bryan’s Subaru mechanic misdiagnosed my Forrester repair job based on a visual inspection only. Told me I had blown gasket and it would cost at minimum $7000 to repair with no guarantee that more work co job based on a visual inspection only. Told me I had blown gasket and it would cost at minimum $7000 to repair with no guarantee that more work could be needed if engine heads weren’t damaged. Service Advisor never called me back after multiple attempts on this day. Waited till the end of the day to give me this terrible news from a quick visual diagnosis only. Needless to say I brought my Forrester to another independent mechanic to get a second opinion. This mechanic actually did formal tests on the engine (compression test, gas check in the coolant system, etc) and found nothing wrong with my gaskets. He said I needed a new radiator hose, water pump belt and a new radiator cap. He fixed my Forrester for $500 and it’s been running like new for over a month. When I called Bryan Subaru’s service manager Jason to explain what it happened he appeared to get irritated with me for questioning his mechanic. There was no apology for the misdiagnosis or inconvenience this situation caused me. Please be very wary of any repair work needed at Bryan Subaru Service Center. More

prompt, courteous and professional staff! ! This is my first Subaru but won't be my last ! This is my first Subaru but won't be my last More

Good,courteous, professional. Can take more time to tell customers more details and point out any benefits and any services require fees. Thanks. Can take more time to tell customers more details and point out any benefits and any services require fees. Thanks. More

Awesome Experience ! Clean Dealership got me in and got me out with a great deal this is my first Subaru and won't be my last! Ask for Damien Abrusley ! Clean Dealership got me in and got me out with a great deal this is my first Subaru and won't be my last! Ask for Damien Abrusley ! More

First time but had a Great staff and very thorough . Thanks for the experience Thanks Thanks for the experience Thanks More

Bryan Subaru has always been prompt and polite when they service my vehicle. Always good to have things checked out before hurricane season. service my vehicle. Always good to have things checked out before hurricane season. More

I sent the car to the dealership to rotate the tires and patch a leak. The dealership did so. My daughter brought the car and I’m not sure whether she dealt with Richard Elvey, but she got the car back in patch a leak. The dealership did so. My daughter brought the car and I’m not sure whether she dealt with Richard Elvey, but she got the car back in one piece with no complaints. More

Richard Elvey is an excellent Service Advisor, he has provided his knowledge the past few times we needed service and he always kknows what we need and offers excelleent advicw on futurw work. provided his knowledge the past few times we needed service and he always kknows what we need and offers excelleent advicw on futurw work. More

We never dealt with a 'Jeff Rein" survey says 15 word minimum, but that is all i have minimum, but that is all i have More