Samantha Russo
Samantha Russo at Merchants Auto
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Samantha Russo

Social Media & Content Specialist

Merchants Auto

1278 Hooksett Rd
Hooksett, NH 03106

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2.0
7 Reviews
2.0

7 Reviews

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7 Reviews of Samantha Russo

December 30, 2024

Dealership Rating
Employee Rating

I make it known that you’re dealership messed up the mileage statement when you bought my truck from Matt Fallon and even though I’ve brought the issue to your attention your abhorrent lazy employees ju More

by matthew wright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

July 20, 2024

Dealership Rating
Employee Rating

Very unhappy. so many problems with the car and told i was out of luck when i tried to address More

by kaitlynmuffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Merchants Service Center, Semir Hasanovic , Timothy Randlett

July 01, 2024

Dealership Rating
Employee Rating

I regretted the purchased 10 minutes down the road :( Hard lesson learned! Salesman was ok. More

by ABALLOU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Surprenant, Semir Hasanovic, Jeff Gregoire, Joe Bowker , Scott Chavanelle, Cory Normand, Timothy Randlett

April 24, 2024

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Employee Rating

Car was never show all the bells and whistles. Salesman wasintoo much of a hurry. Now finding many things wrong or damaged More

by nh5642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Merchants Service Center, Semir Hasanovic , Timothy Randlett, Sales man

April 12, 2024

Dealership Rating
Employee Rating

DO NOT BUY FROM MERCHANTS! !!! THEY LIE!!! I NOW OWN A $45,000 xxx THAT NEITHER MERCHANTS NOR FORD WILL FIX OR STAND BEHIND!!! WISH I HAD FOLLOWED MY 1st THOUGHT AND JUST LEFT!! More

by jaysonsawyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

February 25, 2024

Dealership Rating
Employee Rating

Michael ckols excellent for merchants he helped me with everything we were out of there with a bmw in 1 hour More

by johnnytamayo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Merchants Auto responded

Johnny, congrats on your new BMW! You can't beat efficient and friendly service!

January 25, 2024

Dealership Rating
Employee Rating

I purchased the van and it took three months to have Merchant "prepare" the van so I could pick it up. More

by bditgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Merchants Service Center, Brian Surprenant, Semir Hasanovic , Josh Gagnon, Timothy Randlett, Chuck Wolfe

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