Samantha Nereson | Page 5

Your service department more than tripled the cost of parts and didn't address the issue. Instead they replaced other parts and didn't address the issue I brought it in with. They were able to assess the parts and didn't address the issue. Instead they replaced other parts and didn't address the issue I brought it in with. They were able to assess the leak but waited until after the first repair to quote a new repair at over 7k. 6k in parts that I can buy for 1/5 the cost they quoted. Absolutely unacceptable the amount of price gouging your service team and writer practice. All platforms will get a review with data supporting this visit. Unless there us something your team is willing to compensate for this experience. Absolutely the single worst mechanic visit I've experienced in my 37 years. More

by torgrimson1 Verified Customer Verified Customer

Report | Print

Sam was awesome! I went there to have a tire replaced. Sot me in an out in less than hour! I went there to have a tire replaced. Sot me in an out in less than hour! More

by buck.ryan10 Verified Customer Verified Customer

Report | Print

Salesman,Gabe, was very informative and very pleasant to talk to. The sales staff was wonderful to do business with. Any issues with the vehicle were taken care of immediately. Highly recommend this dealers talk to. The sales staff was wonderful to do business with. Any issues with the vehicle were taken care of immediately. Highly recommend this dealership. More

Report | Print

Helped me out when I wasn’t able to take car in. They picked it up and dropped it off while I was at work. Excellent They picked it up and dropped it off while I was at work. Excellent More

by JOHN54729 Verified Customer Verified Customer

Report | Print

Excellent service, appreciated the ride home while I waited, was kept informed of progress. We did a 70000 mile check along with an oil change, very nice to have the dealer cover everything. waited, was kept informed of progress. We did a 70000 mile check along with an oil change, very nice to have the dealer cover everything. More

by debwolt Verified Customer Verified Customer

Report | Print

My advisor was very helpful with letting me know how my repair was going. The service was very fast. repair was going. The service was very fast. More

by riverratt53 Verified Customer Verified Customer

Report | Print

Always great service, excellent communication. I was impressed with the video text. Everything is clean and neat. I was impressed with the video text. Everything is clean and neat. More

by marvw Verified Customer Verified Customer

Report | Print

We needed a slow tire leak fixed before leaving the airport in the morning. Service was timely and courteous. airport in the morning. Service was timely and courteous. More

by bmintonec Verified Customer Verified Customer

Report | Print

Nate provided “Excellent” service and follow up. We’re very happy with the results after work had been done on our van. There were two visits we made for different work needed. All is working well. We’re very happy with the results after work had been done on our van. There were two visits we made for different work needed. All is working well. We will definitely seek his assistance if future work is warranted. Thank you for the great work done on our van! More

by ahawaii58 Verified Customer Verified Customer

Report | Print

Samantha was very pleasant on the phone. Nate acknowledged me as soon as I got out of my car. Answered all my questions. Brian kept me up to date through the whole process. Very good c Nate acknowledged me as soon as I got out of my car. Answered all my questions. Brian kept me up to date through the whole process. Very good customer service by all. Oh and the text video of the underneath and under the hood was a nice touch. :) More

by dmiller48 Verified Customer Verified Customer

Report | Print