Samantha Masuguchi

Amazing service and pleasure working with Samantha Masuguchi. Communication and professionalism was very much appreciated! Masuguchi. Communication and professionalism was very much appreciated! More

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Samantha is so wonderful and helpful. Kept in touch and let us know exactly whats going at all times! Kept in touch and let us know exactly whats going at all times! More

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Amazing staff, amazing work ethic, and always helpful with whatever I need any time of day. with whatever I need any time of day. More

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I was super satisfied with the amazing customer service that the service dept. lead Samantha gave. She brought it that the service dept. lead Samantha gave. She brought it More

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Samantha and the team were great. Great communication and speedy service done right the first time. Great communication and speedy service done right the first time. More

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Safe, Trustworthy, Excellent staff, Customer driven. Ford products are always my choice. They really care about their customers. Ford products are always my choice. They really care about their customers. More

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Gosch ford parts department is the best! Always super friendly! They always have with I need! I will be coming back! Always super friendly! They always have with I need! I will be coming back! More

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Brought the Mach E in today Sam was my service writer and it was a very pleasurable experience. Iggy the technician sent a video and explained everything he did. Definitely will return for all my service nee it was a very pleasurable experience. Iggy the technician sent a video and explained everything he did. Definitely will return for all my service needs. Thank you Sam and Iggy for a great experience. More

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Gosch Ford in Temecula is my preferred dealership for all my car services. I’ve visited several other Ford dealerships in the past and unfortunately encountered attitudes suggesting that women don’t know how my car services. I’ve visited several other Ford dealerships in the past and unfortunately encountered attitudes suggesting that women don’t know how much about cars. However, every visit to Gosch Ford has been refreshingly different. Recently I was particularly impressed by experience with Samantha, my service advisor. It was so wonderful and reassuring to have a woman in service department. Samantha was absolutely awesome! From the moment I dropped off my car until the moment I picked it up, she maintained excellent communication, actively listened to my concerns, and offered thoughtful recommendations. The entire staff consistently makes me feel welcomed and valued, but Samantha truly stood out during my most recent visit. I deeply appreciate their commitment to excellent customer service and their respect for ALL customers knowledge and needs. Highly recommended Gosch Ford Temecula, especially Samantha in the service department! More

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We always receive excellent service from Samantha. She is knowledgeable and always willing to help. She is knowledgeable and always willing to help. More

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