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Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula
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Samantha Masuguchi

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
325 Reviews
5.0

325 Reviews

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325 Reviews of Samantha Masuguchi

March 06, 2025

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The staff is always attentive and helpful, they never disappoint ! Totally professional in their services ! Thank you for your service guys !!!!! More

by danielaiac_
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Yes
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Mar 07, 2025

Gosch Ford Temecula responded

Daniel, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

March 05, 2025

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Have two vehicles I always take them to her ones a 2023 F150 and the other one is a 2017 Ford Escape if I have any issues I take it to her she just tells me what the problem is we get it done right away th More

by Hamlin#11
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Yes
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Mar 05, 2025

Gosch Ford Temecula responded

Hamlin, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Samantha here at Gosch Ford Temecula. Jason Noble General Manager

March 05, 2025

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I had excellent service today from the Temecula Gosch Ford team. A special thank you to Samantha Masuguchi for all her help and great care. More

by mmhd3846
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Yes
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Mar 05, 2025

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

March 05, 2025

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Great people, Samantha was great, schedulers and mechanics. Customer service lounge and bathrooms very clean. More

by Humphohh
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Yes
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Mar 05, 2025

Gosch Ford Temecula responded

Thank you so much for your kind words for Samantha and our team and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

March 04, 2025

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Been having my fusion serviced there since 2018, couldnt be happier. Always been satisfied with everthing there. More

by Gary L Tune
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Recommend Dealer
Yes
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Mar 04, 2025

Gosch Ford Temecula responded

Thanks, Gary, for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

March 04, 2025

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Samantha was wonderful and efficient! Very thankful for service department. Thank you all for your time. More

by jefmel24
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Recommend Dealer
Yes
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Mar 04, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Samantha and our team, and we look forward to working with you again. Jason Noble General Manager

February 28, 2025

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Sam was great she hooked us up with a quick and thorough service, endlessly thankful More

by Tj
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Yes
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Feb 28, 2025

Gosch Ford Temecula responded

Thank you so much, TJ, for your excellent review! We are so glad that Samantha had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

February 28, 2025

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Sam and Chris are the greatest in the service dept, Sam is knowledgeable beyond belief, she’s kind, caring and she deserves a raise! I have been working with her for 10 years, only reason I make my vehicle More

by dtolkan
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson, Chris Vecchi, Raymond Quintero, Kayla Price, Rigo Arechiga Larios

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Mar 02, 2025

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

February 27, 2025

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They were friendly and efficient. They made sure that I was satisfied with my service. More

by Mreneefreiberg
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson, Joseph Britton, Raymond Quintero, Daniel Mantel, Rigo Arechiga Larios, Viktor Mazurenko, Sean Castellon, Ramphis Martinez

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Feb 27, 2025

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

February 26, 2025

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Samantha is always great. Service was prompt and complete. Would definitely recommend this Ford Dealership More

by Lizmerrillhome
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Recommend Dealer
Yes
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Feb 26, 2025

Gosch Ford Temecula responded

Thanks, Liz, for sharing about your experience with Samantha here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

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