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Samantha Alejo
Samantha Alejo at Norm Reeves Honda Superstore Cerritos

Samantha Alejo

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.8
52 Reviews
4.8

52 Reviews

Write a Review

Industry Experience

6 yrs, 3 mos

Specialties & Trainings

Customer Service Expert

52 Reviews of Samantha Alejo

May 23, 2024

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Employee Rating

Samantha was so helpful with the purchase of our Prologue. She was always quick to follow-up with our questions and details. Norm Reeves had our car ready for pick up and has checked in on our first More

by John SB
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Recommend Dealer
Yes
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May 24, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words, and we're thrilled to hear that Samantha provided excellent service throughout your purchase. We apologize for any delay in troubleshooting your Prologue settings and assure you that we're committed to resolving any issues promptly. Please don't hesitate to reach out if you need further assistance.

May 16, 2024

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Extremely helpful to customers and ensures quality to sales. Would definitely shop again when upgrading More

by alex-1016
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thearon Armstead

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May 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. We look forward to assisting you again when you're ready for an upgrade!

May 14, 2024

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Great we loved our finance guy too! !! Thanks so much will recommend to others. Thanks so much More

by victoriahumenik
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Pork

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May 16, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our finance team. Your recommendation means a lot to us!

May 09, 2024

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EJ and Samantha were great to deal with . Overall great experience with them. Thank you. More

by anna.hanna71
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eungjoo Yeon

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May 10, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! EJ and Samantha will be thrilled to hear about your positive experience. We appreciate your business and look forward to serving you again in the future.

May 05, 2024

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This dealership, the entire team, is truly outstanding. We've purchased multiple cars here and consistently had excellent experiences with the salespeople, upper management, and service depart More

by evserranoaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devon Fields , Manny in Service, Ray sales manager I have also had the opportunity to speak to general manager, Saul he is awesome!

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May 06, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your continued support and loyalty! We're thrilled to hear about your positive experiences with our team across departments. We appreciate your trust in us and look forward to serving you again in the future.

May 02, 2024

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They need to communicate with customers more. And explain the problem with the vehicle. Thank you More

by albertolopez74
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Recommend Dealer
Yes
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May 03, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and understand the importance of communication. We'll ensure clearer explanations are provided in the future. Thank you for bringing this to our attention. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

April 27, 2024

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The buying experience was wonderful. Samantha was a pleasure to work with. Highly recommend Norm Reeves. The showroom and staff were excellent! More

by elcortez74
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Recommend Dealer
Yes
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Apr 30, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your glowing review! We're delighted to hear that Samantha and our team provided you with a wonderful buying experience. We appreciate your recommendation and hope to serve you again in the future.

April 06, 2024

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Easy scheduling and fast service , highly recommend. Clean and respectful Honda members would definitely go back . More

by byron40
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Jose Magana, Mazen Abdeh

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Apr 07, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Looking forward to serving you again in the future!

April 05, 2024

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Excellent services and quick , people are so friendly and help you to do yuo paperwork easily, thanks . More

by prisi935
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Shahnawaz

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Apr 07, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our priority, and we appreciate your feedback!

April 02, 2024

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Great staff but the financial guys Sales staff are awesome from the beginning to finish More

by Donvanbui
Recommend Dealer
Yes

Other Employees Tagged: Samantha Alejo

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Apr 05, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about our sales team! We're always working to improve, and your feedback helps us do just that. We appreciate your business!

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