Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 66

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
688 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 5 mos

4.8

688 Reviews

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688 Reviews of Sam Waddell

June 23, 2021

Dealership Rating
Employee Rating

I posted a review regarding a faulty airbag repair. I got a response of we are so sorry you had a negative experience. We strive to be better. Your feedback helps to make our service better for the next cust More

by Airbag Recall Fail
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen

Jul 10, 2021

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 21, 2021

Dealership Rating
Employee Rating

I worked with Sam Waddell. He was so kind. This is my first time bringing my car in. Usually car appointments are a nuisance, but Sam made everything so easy! And I just really appreciated how he made me More

by april.cardinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Honda of Kenosha responded

Thank you, April, for the kind words for Sam in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance.

June 16, 2021

Dealership Rating
Employee Rating

Service personnel were helpful and knowledgeable. They noticed a brake issue that I got fixed. My car was washed when I picked it up. Thanks! More

by jgrudzinski
Recommend Dealer
Yes
Jun 16, 2021

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

June 07, 2021

Dealership Rating
Employee Rating

Excellent workers and service department. I was in and out with oil change and auto butler in less than 2 and a half hours. They never disappoint. More

by chillipepper039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 07, 2021

Dealership Rating
Employee Rating

Efficient and friendly service! Appreciate that my car was done quickly and that I didn’t have to wait when I arrived. Everyone was helpful! More

by nursewizard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Sam and our team. We're glad to hear we delivered such a great experience!

May 31, 2021

Dealership Rating
Employee Rating

Service is always good at this dealership the scheduling is easy the service advisor explains everything in good detail and the vehicle is usually done pretty quick. More

by kkawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

May 27, 2021

Dealership Rating
Employee Rating

Telephone scheduled for service was easy. Sign in at service day was quick and efficient. The wait was reasonable considering the work that had to be done. Cost was reasonable for the work done. Good ex More

by wbwebster
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

May 28, 2021

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

May 26, 2021

Dealership Rating
Employee Rating

I was happy with the service due to a safety recall. I was able to get an appointment quickly . The service technician was friendly and courteous. More

by ROB5919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Honda of Kenosha responded

Thank you, Rob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

May 20, 2021

Dealership Rating
Employee Rating

Everyone that I have come into contact with was always polite and very helpful. Especially Sam Waddell and Joe Valente. When I need something done with my car they are very good at explaining it to mem More

by itaylor4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

May 20, 2021

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sam, Joe, and the rest of our team. Please don't hesitate to let us know if we can be of further assistance.

May 19, 2021

Dealership Rating
Employee Rating

Everyone was first rate. Needed emergency service while traveling from out of town and was treated as a premium client. They went out of their way to make the process as easy as possible. Top notch servic More

by mrjevne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, Gina Ruiz

May 20, 2021

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

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