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Sam Waddell

Overview Reviews (688) Inventory (304)

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Sam Waddell

Sam Waddell | Page 54

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

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4.8

688 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Overview Reviews (688) Inventory (304)

Dealership Experience

6 yrs, 5 mos

4.8

688 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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688 Reviews of Sam Waddell

March 17, 2022

Dealership Rating

Employee Rating

They do a great job keep you informed come and greet you right away And always have a smile right away And always have a smile More

by Lenny

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Amos Longanecker, Joe Valente

Mar 17, 2022 -

Honda of Kenosha responded

Lenny, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 15, 2022

Dealership Rating

Employee Rating

Great service and customer service. I had a great experience with Roberto as my sales men. I had a great experience with Roberto as my sales men. More

by Denisse Martinez

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Melissa Wilson, Roberto Sandoval, Karmala Sutton, Amos Longanecker , Mousa Abuhassan, Mike Semik

Mar 15, 2022 -

Honda of Kenosha responded

Thank you, Denisse! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha!

March 08, 2022

Dealership Rating

Employee Rating

They always get me in quickly, my "butler service" always goes by fast and the quality of care is apparent each time. Waiting rooms are clean, comfortable and everyone is so professional. goes by fast and the quality of care is apparent each time. Waiting rooms are clean, comfortable and everyone is so professional. More

by strass7

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE

Mar 09, 2022 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Marc had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

March 07, 2022

Dealership Rating

Employee Rating

On time, professional, and kept me well informed. I will return for future service needs. I will return for future service needs. More

by CFIMAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 08, 2022 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 04, 2022

Dealership Rating

Employee Rating

Very professional and prompt service. Honda of Kenosha is of highest integrity and of professionalism. Thank you Honda of Kenosha for servicing my vehicle Honda of Kenosha is of highest integrity and of professionalism. Thank you Honda of Kenosha for servicing my vehicle More

by BRENDAMICHELSON0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Mar 04, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Brenda. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 03, 2022

Dealership Rating

Employee Rating

Very professional and courteous service at this specific dealership. My vehicle was serviced quickly well within the promised time. I appreciated the level of care and service. Thank you dealership. My vehicle was serviced quickly well within the promised time. I appreciated the level of care and service. Thank you More

by smikesues

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Amos Longanecker, Rodney Porter , Randy Wilson

Mar 03, 2022 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 03, 2022

Dealership Rating

Employee Rating

Had no problem scheduling an appointment. Service manager was courteous and professional. Work was completed in a timely matter. Addressed all my concerns. Service manager was courteous and professional. Work was completed in a timely matter. Addressed all my concerns. More

by JLANGELUND

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 03, 2022 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

March 02, 2022

Dealership Rating

Employee Rating

Was very pleasant and professional. Work was done quickly. Car wash was the best.thanks Work was done quickly. Car wash was the best.thanks More

by mablives1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 03, 2022 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

February 25, 2022

Dealership Rating

Employee Rating

Service was completed as expected I do believe that the car wash should be open even when it’s cold as all the other car washes in the area remain open in the cold weather. car wash should be open even when it’s cold as all the other car washes in the area remain open in the cold weather. More

by cynthia-peterson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Feb 28, 2022 -

Honda of Kenosha responded

It's great to hear, Cynthia, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

February 25, 2022

Dealership Rating

Employee Rating

Made my care worse than better. Called and never answered the phones. Charged way too much money for an oil leak. $800 for an oil leak????????????? Called and never answered the phones. Charged way too much money for an oil leak. $800 for an oil leak????????????? More

by Mustafa

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Amos Longanecker, Joe Valente , Mike Semik

Feb 25, 2022 -

Honda of Kenosha responded

I am a little confused by this. you called and I returned your call in with in ten minutes of recieving you voicemail. we spoke on the phone and you stated ever since we fixed your exhaust you hear a noise. To which we discussed that we did not do any exhaust work on your vehicle. I listned to your concenrs and explained to you we repalced several engine parts that were causing your oil leak to which you authorized in advance these repairs. I invited you in for us to listen to your exhaust same day and discuss your concenrs. If you wish to discuss furhter your concenrs please let me know.

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