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Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 44

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
688 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 5 mos

4.8

688 Reviews

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688 Reviews of Sam Waddell

January 17, 2023

Dealership Rating
Employee Rating

Service advisor provided prompt arrival processing, and completion of work quicker than the estimate was at. More

by GW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2023

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Sam and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2023

Dealership Rating
Employee Rating

All went great as usual. I will continue my services there. Honda of Kenosha is my service location for the future More

by OK 0gregory5716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 17, 2023

Honda of Kenosha responded

Thank you so much for your kind words for our team, and for taking the time to leave us this wonderful feedback!

January 16, 2023

Dealership Rating
Employee Rating

Service center at this location is the best! Staffs—very friendly & professional. I’m a loyal customer! More

by D Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter , JEREMIAH ROSE

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Jan 16, 2023

Honda of Kenosha responded

It's great to hear that Rodney, Jeremiah, and Sam were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

January 12, 2023

Dealership Rating
Employee Rating

Good communicators and honest about what work really needs to be done. They deliver on their promises. More

by thefurlys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Print
Jan 14, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Joe and Sam had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

January 11, 2023

Dealership Rating
Employee Rating

My service guy in the very nice job of navigating warranty component of the maintenance issue. More

by jheimos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 12, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

January 10, 2023

Dealership Rating
Employee Rating

Honda of Kenosha has an exceptional service department! And is they only place I will take my Honda too. More

by k.ayala83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Karmala Sutton, Amos Longanecker, Joe Valente, Rodney Porter, Martin Silva , JEREMIAH ROSE, Mike Semik

Print
Jan 11, 2023

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

January 06, 2023

Dealership Rating
Employee Rating

I was very happy with the help we received. We had information back quickly to help determine what was needed. We were able to decide if we would go forward with the repairs quickly. Only dow More

by ginatrz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 07, 2023

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

January 05, 2023

Dealership Rating
Employee Rating

Had to go back to get issues fixed after leaving. Seems like they did not rotate my tires even though I paid for it. Very disappointed More

by Cars1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jan 08, 2023

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 04, 2023

Dealership Rating
Employee Rating

Good service. time to get in and out was good. Gave a good report on what the car needed I'm the future. More

by jchappell123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Print
Jan 05, 2023

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

December 22, 2022

Dealership Rating
Employee Rating

The Service Department of HOK is consistently helpful in addressing my Honda vehicle's service needs and my concerns. More

by rmocz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter

Print
Dec 26, 2022

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We look forward to working with you again.

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