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Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 39

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
688 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 5 mos

4.8

688 Reviews

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688 Reviews of Sam Waddell

April 17, 2023

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Employee Rating

Sam is fantastic, helpful, knowledgeable. Thanks I’ll come back for the same great service when needed. More

by curran1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2023

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear that Sam and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2023

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Employee Rating

They listened to my problems and explained their findings along with printing out the multi- point inspection results for me. More

by Melina Puruncajas
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

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Apr 14, 2023

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

April 11, 2023

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Employee Rating

I took my truck in to fix a broken wiper and a recall. Service was completed in a timely manner. Great customer service. More

by andrew.schweninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 12, 2023

Honda of Kenosha responded

Andrew, Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 10, 2023

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Employee Rating

I bought the car there, and had it serviced there and will continue to have it serviced there More

by kpynaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Ruiz

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Apr 11, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

April 04, 2023

Dealership Rating
Employee Rating

The service provider that helped me was very informative and friendly. I don't always have that experience there but this yime was great. More

by kaitlindelaat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 04, 2023

Honda of Kenosha responded

Kaitlin, thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 01, 2023

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Employee Rating

Had an appointment for 7:40am and they didn’t even start on my car until about an hour after I dropped it off More

by natalie.amaya10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Apr 05, 2023

Honda of Kenosha responded

Thank you for bringing this to our attention, Natalie, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 30, 2023

Dealership Rating
Employee Rating

Very Efficient. Sam was knowledgeable and pleasant to work with. It was a good experience More

by BABARABYS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 02, 2023

Honda of Kenosha responded

Thanks for sharing about your experience with Sam and our team here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

March 30, 2023

Dealership Rating
Employee Rating

I came in for an oil change and tire rotation. And also a to fix a recall. The service man, Mr. Waddell was fantastic! More

by littlebitgail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 31, 2023

Honda of Kenosha responded

Thank you for the kind words for Sam and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 29, 2023

Dealership Rating
Employee Rating

Quick turnaround on car service. They were upfront on cost. Friendly staff and clean waiting room. More

by becky.roti
Recommend Dealer
Yes
Print
Mar 31, 2023

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 29, 2023

Dealership Rating
Employee Rating

Everyone I spoke with was very friendly and willing to help. Good communication throughout the entire process. More

by sgename30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Print
Mar 31, 2023

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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