Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 37

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.8
688 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 5 mos

4.8

688 Reviews

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688 Reviews of Sam Waddell

June 11, 2023

Dealership Rating
Employee Rating

Always very perfessional and kind. Plus their work is very good and complete. Would recommend them anytime More

by normanbetty1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

June 11, 2023

Dealership Rating
Employee Rating

I think this is the ninth email I’ve received requesting feedback. I had a neutral experience until all of the spam emails, now it’s a negative experience. More

by sousyplayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Valente, Rodney Porter

Jun 14, 2023

Honda of Kenosha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 07, 2023

Dealership Rating
Employee Rating

They were kind from when I walked through the door . ,then turned my head to the right and I seen Starbucks., My search for someone to service my car had ended right there, Richie was right, Why hadn't More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Honda of Kenosha responded

Mary, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

June 07, 2023

Dealership Rating
Employee Rating

Rodney was very helpful. We went in for an oil change but realized we needed to change our tires in order to be ready for our road trip (which was the next day). He was able More

by GABRIELAAVILA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Honda of Kenosha responded

Gabriel, Thanks for sharing your thoughts about your experience with Honda of Kenosha. Rodney and our team appreciate your business and hope to see you again soon!

June 05, 2023

Dealership Rating
Employee Rating

Very knowledgeable about vehicles and is always looking out for the customer. Amazing job on the service. More

by allama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

June 04, 2023

Dealership Rating
Employee Rating

I it eas a great experience take care at my care lo it was my baby tanks More

by benitovarv
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. Sam and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2023

Dealership Rating
Employee Rating

Service man was a great help and appreciated his assistance on our honda needs. Thanks More

by amironhorse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2023

Honda of Kenosha responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

May 30, 2023

Dealership Rating
Employee Rating

I am very happy go with my car in Honda and Kenosha Thank you Thank you Mr. Sam Wadley More

by lusia43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

May 27, 2023

Dealership Rating
Employee Rating

Cost was WAY too much. they offered me 1200 to fix a misfire and 600 to fix the master switch which I already had replaced. Took it to another shop that did all the More

by gruchowfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 01, 2023

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 20, 2023

Dealership Rating
Employee Rating

Sam and the service team are always very helpful and do a great job explaining the work that needs to be done. More

by murraykj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2023

Honda of Kenosha responded

Thank you for your kind words for Sam and our service team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

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