Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 35

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
688 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 5 mos

4.8

688 Reviews

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688 Reviews of Sam Waddell

July 24, 2023

Dealership Rating
Employee Rating

Outstanding service crew. .They fix my car on time promise. Better labor quoted on parts and labor around the area More

by marcoleon40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

Honda of Kenosha responded

Marco, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 23, 2023

Dealership Rating
Employee Rating

Great service department with very knowledgeable employees. I definitely recommend every Honda owner to visit Honda of Kenosha. More

by k.ayala83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 21, 2023

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Employee Rating

Could not be better. That’s about it. Keep up all of the good work . More

by cdmurph766
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter , JEREMIAH ROSE

Jul 24, 2023

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

July 21, 2023

Dealership Rating
Employee Rating

Jeremiah Rose is the rudest, most unprofessional person I have ever met in my life. Every single time I come in to have my vehicle serviced he is a jerk right off the bat. I have come to the conclusion th More

by amandanewcomb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 27, 2023

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Amanda, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 21, 2023

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Employee Rating

My favorite place to take my 2013 Honda Accord in for service! I am always satisfied! More

by D Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 18, 2023

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Employee Rating

Quick and professional. Much appreciated they stayed true to their word on how long for repairs More

by cpalazzolo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Honda of Kenosha responded

We are very happy to have provided you with a speedy & professional experience! We sincerely value your business and look forward to your next visit.

July 17, 2023

Dealership Rating
Employee Rating

Service advisor does a great job keeping you informed of what they are doing on your car and when it will be done. More

by chrisneuhaus
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente , Randy Wilson

Jul 18, 2023

Honda of Kenosha responded

Thank you for your very kind review, Chris. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with our service team here at Honda of Kenosha.

July 17, 2023

Dealership Rating
Employee Rating

Great and quick service even over 4th of July weekend! ! Friendly staff and honest about what work was actually needed More

by mickaylahampton98
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Honda of Kenosha responded

Thank you so much for your excellent review, Mickayla! We are so glad that we had the opportunity to work with you over the holiday weekend, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

July 15, 2023

Dealership Rating
Employee Rating

The service department goes out of their way with excellent customer service! The appointment schedulers need some help. More

by threehogans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker, Joe Valente

Jul 17, 2023

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

July 15, 2023

Dealership Rating
Employee Rating

They do a great job, always on time with a smile They stay real close to the promise time. Great job. More

by Lenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Jul 15, 2023

Honda of Kenosha responded

Thank you, Lenny! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

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