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Sam Waddell
Sam Waddell at Honda of Kenosha
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Sam Waddell

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
592 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

4 yrs, 9 mos

4.8

592 Reviews

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592 Reviews of Sam Waddell

March 25, 2025

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Employee Rating

It took me four trips to fix my vehicle. Other than that everything is fine More

by petkusramunas
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Recommend Dealer
Yes
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Mar 26, 2025

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

March 24, 2025

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Employee Rating

Excellent service ! Easy to set up appointments and have a great waiting area . Work is well communicated and time is considered valuable so done promptly with great com More

by spaniel2453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

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Mar 26, 2025

Honda of Kenosha responded

Thanks for sharing your recent experience here at Honda of Kenosha. Joe, Sam, and our team appreciate your business and hope to see you again soon!

March 22, 2025

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It's the best dealership I have been to so far. Very nice people in this place and they know there stuff sales and service side. Thank you Honda. More

by april.llama
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Recommend Dealer
Yes
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Mar 25, 2025

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

March 22, 2025

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Amazing Great customer service they were able to get me an oil change For last minute More

by Jonathan
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Recommend Dealer
Yes
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Mar 25, 2025

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

March 22, 2025

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Very kind and helpful the service was amazing and very fast Thank you honda 😊!! Thank you More

by flawless403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva, Kevin Zatz

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Mar 25, 2025

Honda of Kenosha responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

March 18, 2025

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I had a great service rep who made the process go smoothly and the work finished quicker than I had expected. More

by mydragonmuse
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 18, 2025

Honda of Kenosha responded

Thank you for your very kind review. Sam and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

March 18, 2025

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Vehicle drop off was very easy. Work was all completed on time and in a reasonable time. More

by Mikj76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Zatz

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Mar 18, 2025

Honda of Kenosha responded

It's great to hear that Sam, Kevin, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

March 16, 2025

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Employee Rating

HOK has always been honest. When I have our vehicles serviced they always provide their findings and explain what needs to be taken care of right away and what can wait. More

by leto.david
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

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Mar 17, 2025

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

March 14, 2025

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Employee Rating

I am really thankful the care Sam Waddell gave us. He went above and beyond to accommodate us and explain each step our service. I was pleased with the rates, but will definitely be returning becaus More

by timothy.metallo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Honda of Kenosha responded

Timothy, Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad Sam and our team could help, and we hope to see you again!

March 14, 2025

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Employee Rating

Every time I've been ther every body is very helpful and very professional Sam is very helpful every time. More

by albiter857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2025

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again!

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