128 Reviews
Write a Review128 Reviews of Sam Raabe
January 09, 2022
Chris Irvin was my sales representative. He was professional, knowledgeable and friendly. He was a pleasure to work with. I would definitely recommend him. professional, knowledgeable and friendly. He was a pleasure to work with. I would definitely recommend him. More
Other Employees Tagged: Jose Alvarez, Christopher Irvin
October 19, 2021
Will salesman was really great. Chris, the closer lied about terms. Should have been 72 months. Was 84. Payment should have started in December, nope it is November. Was never told we didn't have to have about terms. Should have been 72 months. Was 84. Payment should have started in December, nope it is November. Was never told we didn't have to have the $7,000 extra add ons. Total for the 2019 Accord is $43,000. Unbelievable. Wish I could get my down payment back. Lied to, and Chris would never respond to my calls. Mr. Hanani in service is very good and always contacted me to correct the problems with the Accord. Kim in service either quite, fired, but they say she was transferred to another area. She was very good at communicating with us about the part ordered, then she was gone, and no one could find her. I do have another service rep for repairs. Had the vehicle two weeks. Extremally upset and will never recommend this franchise to anyone, The story goes on and on, but this is enough to start. More
Other Employees Tagged: Christopher Irvin
December 13, 2020
This is our second purchase at Brandon Honda and each time Bill Kirk was our sales person. We came back the second time and asked for Bill Kirk because he did such a good job the first time. He is a grea time Bill Kirk was our sales person. We came back the second time and asked for Bill Kirk because he did such a good job the first time. He is a great sales person! More
Other Employees Tagged: Bill "Captain" Kirk, Jonathan Martinez
August 04, 2020
Professional and easy to understand! KYle Lampp took fantastic care of me, explained everything! Received an oil change and other Misc Service! Go see KYle! fantastic care of me, explained everything! Received an oil change and other Misc Service! Go see KYle! More
Other Employees Tagged: Kyle Lampp
May 05, 2020
We Will Never Buy A Car Any Other Way We had our new Honda Pilot delivered to our home last week by Brandon Honda, and we couldn't be happier with how smoothly this process went. This was We had our new Honda Pilot delivered to our home last week by Brandon Honda, and we couldn't be happier with how smoothly this process went. This was hands down THE BEST CAR BUYING EXPERIENCE we have ever had. We have always wanted to try home delivery and we were so glad that we did. These guys had it down to a science. I worked out all of the details of my new lease with Christine Conley and Tony Lara before hand. They were super easy to work with and INCREDIBLY quick with their responses... and the deal they worked was SUBSTANTIALLY LOWER than what it was going to cost me to lease other smaller and less equipped SUVs from their competitors. Zee Houichi was my product and delivery specialist and he could not have been any nicer to work with. He communicated with me each step of the way and even let me know exactly when he would arrive at our home. Zee was very kind and respectful... a true professional from start to finish! John Ortiz made the financing a breeze and we knew our exact payment down to the penny before Zee even arrived with our new Pilot. Great explanations of the products we could choose to protect our investment. We ended up going with the Tire and Road Hazard as we had to replace 3 tires on our last vehicle due to debris. This was a terrific value in our book. But the VERY BEST PART... was how little time it took to handle all the details. We have done scheduled deliveries at the dealership before where everything was "supposed" to be handled before hand to speed things up. Even at the best stores, this process still took 90 minutes. Here is what happened with our Showroom To Go experience with Brandon Honda: 11:45 Zee arrived He showed showed me around the features of our new Honda Pilot I took a test drive with my wife and daughter to check out how it handled and performed. We signed papers (everything was all ready for us) Zee called John to process our credit card down payment 12:15 Zee left us with a warm smile and a big THANK YOU! 30 minutes start to finish to buy a vehicle!!! (mic drop) Thank you Brandon Honda for making it this such a totally stress free experience during the most stressful time in history. The Theisen family loves your Showroom To Go experience. It is truly BEST IN CLASS :-) More
Other Employees Tagged: Tony Lara, Christine Conley, Zee Houichi , John Ortiz
March 29, 2020
There is a reason Brandon Honda is #1 I bought a '19 Accord here and have had a stellar experience through out the entire process. Hector, my sales associate was very knowledgeable about I bought a '19 Accord here and have had a stellar experience through out the entire process. Hector, my sales associate was very knowledgeable about the car and explained to me all the finer things that you may not see on line about the car. Unlike most other sales men who are just there to take you on a test ride and nothing else. On two occasions Hector made sure to come in on his day off in order to see the deal all the way through. I was very impressed with the the upper management (David/Sam) as well, who we're quick to respond to my emails about any of my questions or concerns as late as 10-11 P.M. The "speed of business" as David put it. I went a step further and requested different tires/wheels on the Accord and their parts team (Carina) did everything in their power to get me the lowest possible price and have them put on within a day of closing the deal. I rolled up to their service department much earlier then scheduled and they were all ready to go. Cudo's all around for Brandon Honda, I love my new ride! More
Other Employees Tagged: Hector Alba, Travis Baker, Carina Burr
March 11, 2020
Fantastic and stress free car buying experience. My salesman Hector was extremely friendly and informative. Joe Rios and dan Jordy took extra steps too ensure the process was as easy as possible. Thank salesman Hector was extremely friendly and informative. Joe Rios and dan Jordy took extra steps too ensure the process was as easy as possible. Thank you Brandon Honda! More
Other Employees Tagged: Tony Lara, Justin Jarrell , Hector Alba, Mohomed Essa, Tim Jamil, Medi Medrek, Joseph Rios, Jonathan Soto, Dan Jordy
January 25, 2020
a bad experience transformed We had purchased anew honda a few months ago and had a great experience with Aaron and Sam. Unfortunately we were involved in a hit and run accident w We had purchased anew honda a few months ago and had a great experience with Aaron and Sam. Unfortunately we were involved in a hit and run accident which totaled the car. We called Aaron and he immediately took over and quickly helped us purchase a new car.Aaron and Sam showed great concern and made us feel like family. More
Other Employees Tagged: Aaron Hoffer, Joey Picos
January 01, 2020
From Sam the GM to Hanani the Service Chief to Kyle A TEAM ! amazing time at a service center got a super cool loaner new full tank and detailed problem shooting and no charge !!! wow !! Luv the team and great s amazing time at a service center got a super cool loaner new full tank and detailed problem shooting and no charge !!! wow !! Luv the team and great service and with professionalism and honesty !!! Thanks for the experience may their tribe increase !! :)) hugs and blessings Doc AJ :) More
Other Employees Tagged: Hanani Kekuewa, Kyle Lancaster, The kid who drove my van up and the young lady that bought my car back at the end

