Sam Raabe | Page 11

Leasing a new Honda CRV at Brandon Honda was pure joy! I've known co-owner John Marazzi for several years from two dealerships in Lee and Collier counties of Southwest Florida. John and his entire team rea I've known co-owner John Marazzi for several years from two dealerships in Lee and Collier counties of Southwest Florida. John and his entire team really know what makes the perfect buying experience for customers. Everyone was attentive to my needs and made driving the 2 hours from my home in Lee County well worth it! The car had already been prepped and was ready for me when I arrived at the dealership. After I got there, I debated between leasing and buying. They helped me understand my options and decide what was best for my own needs as a small business owner. I'm thoroughly happy with my new CRV and want to thank everyone at Brandon Honda for a job very well done! More

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I am very pleased with my recent car buying experience at Brandon Honda. I had "new car jitters" as it had been 19 years since I purchased my last car, but I need not have worried because Brandon Honda lives Brandon Honda. I had "new car jitters" as it had been 19 years since I purchased my last car, but I need not have worried because Brandon Honda lives up to their promise of customer satisfaction. Antonio Rueda helped me select a car with the features I wanted. After my purchase, he took time setting up the Bluetooth phone feature, demonstrating the other technology, and being sure I was ready to drive off the lot by showing me how to adjust all the mirrors and the driver’s seat. Bo Engel in Finance patiently answered all my questions regarding financing and extended warranties. General Manager Sam Raabe demonstrated by his dealings with me that Brandon Honda truly wants every customer to be satisfied. Sure, everyone at Brandon Honda is friendly. And, of course, it is convenient that they have a café right in the waiting room. But above all, their commitment to customer satisfaction is why I will go back there and why I will recommend them to my friends. More

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My experience with Brandon Honda was outstanding. I looked at other dealerships, but was given the best price at Brandon Honda. Not only did I receive the best price, but the vehicle I wished to purc looked at other dealerships, but was given the best price at Brandon Honda. Not only did I receive the best price, but the vehicle I wished to purchase was not available on their lot but was found quickly. The transaction was completed in a timely and professional manner. I was given ample time to ask questions and was treated with respect. I was shown many features of my new Honda by my sales person, Priscilla Prates. I think she knows every feature of that vehicle. She made sure I understood how to drive and use the features of the vehicle before leaving the dealership. This required her to stay over the time she normally worked. She provided something to eat when I said I did not have time to eat before arriving at the dealership. I was picked up at my home as I did not have a trade. This required, Nick, from service to pick me up after his normal working hours. Outstanding service is the best description I can give Brandon Honda. I am a female buyer and appreciated being treated with respect and consideration. I remain very impressed and appreciative. More

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I first began communication with Ron through email. Ron put the time and effort into promptly responding to any questions I had and putting the best price out there for my new Honda. No sales gimmicks, no put the time and effort into promptly responding to any questions I had and putting the best price out there for my new Honda. No sales gimmicks, no high pressure sales tactics. Ron blew the competition away. Ron walked me through the entire purchase process revealing a thorough understanding of the vehicle, the trade-in process, and the advantages of buying from Brandon Honda. I have purchased 15 new vehicles in my life, this purchase was easy and pleasant. Ron Wright exemplifies the high standards Honda owners expect. I highly recommend Ron Wright and Brandon Honda if you are planning to purchase a new Honda. More

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Excellent buying experience. Both John and Sam went above and beyond to get me into just the right car. I actually visited the dealership looking at used vehicles and they got me into a new car at a g above and beyond to get me into just the right car. I actually visited the dealership looking at used vehicles and they got me into a new car at a great price. Very pleased. More

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I am writing this review as part of another one because I recently had the experience of working with two dealerships at the same time - Sam Raabe at Brandon Honda and Honda of Ocala (salesman Johnny Rodrigu recently had the experience of working with two dealerships at the same time - Sam Raabe at Brandon Honda and Honda of Ocala (salesman Johnny Rodriguez). I was in touch with Sam about a car on his lot, but it was sold before I was able to buy it. I mentioned another car to him that I was interested in but it was located at a different dealership in another city. Sam made phone calls to Honda of Ocala and made sure the car was still available. Turned out it was and Sam put me in touch with them. I did in fact buy the car at Honda of Ocala and the people there were great all the way around, and Johnny Rodriguez, my salesman - great. The review I initially wrote was for Honda of Ocala because that's where I ended up buying a car and I wanted to write a review for them. However, I wanted to write a second review for Brandon Honda too because it never would have happened if it was not for the help that Sam gave. He was encouraging and positive, helped in the best way possible, and walked me through the process even from long distance. He went way out of his way to help me get a car that I wanted even though it was not at his dealership! I have never had that kind of assistance from any car dealership or salesman before! It just isn't something that you hear of when it comes to buying cars. I have to give a very BIG and special THANK YOU to Sam!! (Many, many thanks!!) I give a complete and total endorsement to both Brandon Honda and Honda of Ocala! I would buy again - from either place. More

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I purchased a pre-owned Hyundai Tiburon from Brandon Honda and then a month later had some transmission issues with the car. And even though I signed an "as-is" contract, the dealership went out of the Honda and then a month later had some transmission issues with the car. And even though I signed an "as-is" contract, the dealership went out of their way to correct the issue. This tells me one thing - they care about people, not profits. I highly recommend Brandon Honda for their superior service and standards of practice. I lived in New York and when I moved to Florida and looked for a vehicle, I realized very quickly that in the Tampa area all these car lots are usually flooded with scam artists selling any vehicle that starts, stops, and steers because there is no inspection in Florida. But the staff at Brandon Honda actually care, which to me was rare. I am very pleased I bought my car from them. More

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My experience with Brandon Honda was amazing! I came in very concerned & stressed about my older Honda Accord & lots of issues! Alex Veal, my sales manager, patiently helped me through the process of dec very concerned & stressed about my older Honda Accord & lots of issues! Alex Veal, my sales manager, patiently helped me through the process of deciding to trade in my car for a new Honda Civic. All of the Brandon Honda employees that worked with me on my new Honda purchase were so friendly, helpful and provided me with all the vehicle information I needed to comfortably buy the new Civic, which is perfect for my needs. Sam & Ferris provided excellent financing assistance! They were very patient in working out a financial package which worked well for my income and my concerns over the monthly payment. They worked out a very competitive price & kept me within my budget. Jorge went through everything needed to complete my transaction & answered all of my questions completely. I will highly recomend the Brandon Honda team anytime and return to this dealer to purchase another vehicle as well as my future service on the new car. I am so happy with my new Civic and so impressed with the Brandon Honda team! Thank you all. Myra Hixon More

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The dealership and specially Hassan Slim too really good care of us. We got a great deal and exactly what we wanted. We will keep coming back to this dealership for years to come. Thank you to all the team care of us. We got a great deal and exactly what we wanted. We will keep coming back to this dealership for years to come. Thank you to all the team for such professional and caring work! More

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I would not recommend the dealership with the exception of the service department (Damon); however, Jovino Castro promised (to our face) that we would not have to pay for a new back window since the defros of the service department (Damon); however, Jovino Castro promised (to our face) that we would not have to pay for a new back window since the defroster was cut. Did that happen? No. I have had to pay for a new window myself after Jovino said he "never said that." We do not recommend Mr. Castro for your next sales purchase. More

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