Sam Mercado
Sam Mercado at Jim Hudson Lexus
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Sam Mercado

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.8
172 Reviews
4.8

172 Reviews

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172 Reviews of Sam Mercado

November 14, 2024

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Employee Rating

My vehicle was serviced at Jim Hudson Lexus. and It was done very well by a team of professionals from the moment I drove in until the oil change was finished. I will continue to be a loyal cust More

by Kat L.
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Younts

Nov 14, 2024

Jim Hudson Lexus responded

Kat, we're so pleased that our team at Jim Hudson Lexus of Columbia provided you with excellent service. Thank you for your loyalty and support!

October 11, 2024

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Excellent professional service. Advised what services would be provided and kept me updated as to the progress. More

by bbranham
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Recommend Dealer
Yes
Oct 11, 2024

Jim Hudson Lexus responded

We're delighted to hear that you received excellent service and clear communication from our team at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

October 04, 2024

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The staff at Jim Hudson treats their customers with world class service. I wouldn’t go anywhere else. More

by keljo1976
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Recommend Dealer
Yes

Other Employees Tagged: Barry Frick

Oct 04, 2024

Jim Hudson Lexus responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit!

July 30, 2024

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Deanna was awesome. Her customer service and attention to detail made the process easy. Great experience! She ensure to follow up with me about the services performed on More

by Ky Huff
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Recommend Dealer
Yes
Jul 30, 2024

Jim Hudson Lexus responded

Ky, we're delighted to hear that Deanna provided such excellent service during your visit to Jim Hudson Lexus of Columbia. Thanks for sharing your experience!

July 04, 2024

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My experience was great customer service. Everyone at the dealership was very responsive and very courteous. More

by Lzetti
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Recommend Dealer
Yes

Other Employees Tagged: Tanner Carnes , Deanna

Jul 05, 2024

Jim Hudson Lexus responded

We're delighted to hear that you had a great experience with our team at Jim Hudson Lexus of Columbia! Thank you for the kind words and support.

June 20, 2024

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Customer service is excellence each visit. It keeps getting better and better. Job well done! More

by Conner
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Recommend Dealer
Yes
Jun 21, 2024

Jim Hudson Lexus responded

We're grateful to have you as a Jim Hudson Lexus of Columbia customer, Conner. Thanks for the review!

June 11, 2024

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Great service! We were 30 mins late for our appointment due to traffic and we were still taken care of in a timely manner and professionalism. More

by lburnett1959
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Recommend Dealer
Yes
Jun 11, 2024

Jim Hudson Lexus responded

We're glad to hear that our team at Jim Hudson Lexus of Columbia could accommodate you despite the traffic delay. Thanks for sharing your positive experience!

June 07, 2024

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This dealer does great work on my car and I am satisfied when I leave. More

by b70dodge
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Recommend Dealer
Yes
Jun 07, 2024

Jim Hudson Lexus responded

Here at Jim Hudson Lexus of Columbia, we are always thankful for positive feedback from our customers. Thank you, and we'll see you next time!

May 02, 2024

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Employee Rating

Best attention to detail ever! ! Thank you soooo much Sam for caring! You are 5 Stars in my opinion. I will always ask for your representation. You really do care about the outcome More

by Tdurant
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Recommend Dealer
Yes

Other Employees Tagged: Mike Hill

May 02, 2024

Jim Hudson Lexus responded

We're delighted to know that Sam provided you with such attentive service at Jim Hudson Lexus of Columbia. We appreciate your kind words and look forward to assisting you in the future!

April 30, 2024

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Employee Rating

Jim Hudson Lexus continually provides exceptional, high-quality customer service from the sale and throughout the later maintenance service visits. I highly recommend this dealership. More

by RD
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2024

Jim Hudson Lexus responded

We're so glad to know you've had consistently great experiences with us at Jim Hudson Lexus of Columbia. We appreciate your recommendation and look forward to continuing our high-quality service for all your future visits!

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