Sam Kashani | Page 2

I had an excellent experience with Mercedes service from start to finish. The communication was on point the entire time, and the level of professionalism truly stood out. The service team made the whole pr start to finish. The communication was on point the entire time, and the level of professionalism truly stood out. The service team made the whole process smooth, efficient, and stress-free. Everything was handled with care and attention to detail, which is exactly what you expect from Mercedes-Benz. I’m very happy to be a Mercedes customer and appreciate the outstanding customer service. More

by ALONZO_ASTRID Verified Customer Verified Customer

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We purchased a Sprinter Cargo Van 3500 (VIN: W1Y5NDHY0ST205372), dual wheel, and our company has always had a strong relationship with Mercedes Benz. We have purchased many vehicles over the yea W1Y5NDHY0ST205372), dual wheel, and our company has always had a strong relationship with Mercedes Benz. We have purchased many vehicles over the years, which is why this experience has been very disappointing. First, the vehicle delivery was delayed by more than a week. Then, only five days after delivery, the check engine light came on, the low battery warning appeared, and we also noticed rust on the wheels. This is unacceptable for a brand new vehicle. Because of these issues and the delivery delay, we incurred additional expenses for rental vehicles to keep our operations running. We requested reimbursement for these costs, but unfortunately, we have not received any response so far. We expected much better quality and customer support from Mercedes Benz, especially as a long time customer. Instead, this situation caused unnecessary stress, delays, and extra costs for our company. More

by Fadi Verified Customer Verified Customer

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Faisal the sales person and farad did amazing job. .. thanks for your sincere effort to make the deal happen .. thanks for your sincere effort to make the deal happen More

by drhsalib Verified Customer Verified Customer

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Great service and fast diagnosis of the engine orange light...I do not have more ! Thank you ! light...I do not have more ! Thank you ! More

by shahramnoori55 Verified Customer Verified Customer

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Very unprofessional my sprinter still is having the same problem they put 100 miles on my vehicle and returned it filthy dirty with grease all over the i interior and exterior and kept it for almost vine mo problem they put 100 miles on my vehicle and returned it filthy dirty with grease all over the i interior and exterior and kept it for almost vine month costing me more money plus Jonny lied about everything. More

by JNLACTEC Verified Customer Verified Customer

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Brian was patient and explained everything clearly. Service was excellent, and the staff was prompt. Great service! Thanks. Service was excellent, and the staff was prompt. Great service! Thanks. More

by DFLORES_SALCIDO Verified Customer Verified Customer

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