I went to the dealer.
They told me the payments were 630 a month for 60 months and then the finance guy charge my knowledge then they sold an extra warranty on a brand new
They told me the payments were 630 a month for 60 months and then the finance guy charge my knowledge then they sold an extra warranty on a brand new car for $3200 and they sold the gap which cost them only 200 they sold it to me for 1200. I would not recommend anyone to go to this Honda dealer. They are a scam.
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by Tracey123
Other Employees Tagged:
Joe Diolosa, Metro Honda, Sam (sales)
Mar 20, 2025 -
Metro Honda responded
I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you!
Sincerely, The Team at Metro Honda
Excellent service very friendly atmosphere.
And the whole entire team is on one accord. I would recommend anyone to Metro Honda.
And the whole entire team is on one accord. I would recommend anyone to Metro Honda.
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by darrellbigdee
Mar 19, 2025 -
Metro Honda responded
Thank you for your positive feedback, Darrell! We're happy to know that you experienced excellent service and a friendly atmosphere at Metro Honda [Jersey City, NJ]. Our team works hard to ensure that everyone is on the same page to provide the best experience possible. We truly appreciate your recommendation and look forward to seeing you again soon!
Sincerely,
The Team at Metro Honda
Great vehicle, service and even better price.
Very happy with purchase. Totally recommend doing business with them.
Very happy with purchase. Totally recommend doing business with them.
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by HRUGELES
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2024 -
Metro Honda responded
Thank you for your kind words! We're thrilled to hear that you're happy with your vehicle and the service at Metro Honda. Your recommendation means a lot to us. We look forward to assisting you again in the future!
Sincerely,
The Team at Metro Honda
He was very nice from the very beginning and worked very
hard to make sure we get the best deal. Took care of us till the end.
hard to make sure we get the best deal. Took care of us till the end.
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by SUNRISEK29
Verified Customer
Verified Customer
Other Employees Tagged:
Jason Brown
, Joe Diolosa, Metro Honda
Dec 09, 2024 -
Metro Honda responded
Thank you for your kind words! We’re thrilled to hear that you had a great experience at Metro Honda [Jersey City, NJ]. Our team is dedicated to providing the best deals and customer service, so it's wonderful to know that our efforts made a difference. We look forward to assisting you again in the future!
Sincerely,
The Team at Metro Honda
Don’t go to this dealership, you can get a better/
similar deal at a better dealership, they make excuses, never call back if they have to do something, pathetic customer service.
similar deal at a better dealership, they make excuses, never call back if they have to do something, pathetic customer service.
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by AMAN KUMAR LUTHRA
Other Employees Tagged:
Joe Diolosa, Metro Honda
Sep 17, 2024 -
Metro Honda responded
I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you!
Manny Martinez
Platform General Manager
emartinez@mymetrohonda.com | 201-451-7111 X 1298
Cannot say anything except good things about everyone.
Truly exceptional service. Please lower loud music.
Truly exceptional service. Please lower loud music.
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by Greenlights
Sep 17, 2024 -
Metro Honda responded
Thank you for taking the time to share your thoughts! We're thrilled to hear you had a truly exceptional experience with us at Metro Honda. Your feedback regarding the music volume is appreciated, and we'll take that into consideration to enhance our environment. We look forward to seeing you again soon!
Sincerely,
The Team at Metro Honda
David's professionalism and patience and the ability to
remain calm while I was extremely nervous was PRICELESS!
Thanks David!
remain calm while I was extremely nervous was PRICELESS!
Thanks David!
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by Icharles.exitrealty
Aug 20, 2024 -
Metro Honda responded
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with David at Metro Honda. His professionalism and patience truly make a difference, and we're glad he was able to help you feel at ease. We look forward to assisting you again in the future!
Sincerely,
The Team at Metro Honda
This dealership is horrible, I made a cash purchase and
am still waiting for title and plates. My check cashed 2 days after the sale and now my temp plate is expired. They charged me $799 for the service o
am still waiting for title and plates. My check cashed 2 days after the sale and now my temp plate is expired. They charged me $799 for the service of doing the DMV work, which wasn't done, an hours work that apparently becomes a new way to extort money from a buyer. I wonder if that money will be refunded to me when they finally do the DMV work?
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by jdwyer
Jul 08, 2024 -
Metro Honda responded
I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you!
Manny Martinez
Platform General Manager
emartinez@mymetrohonda.com | 201-451-7111 X 1298
Jul 08, 2024 -
jdwyer responded
I bought the car on 6/6/24 the paperwork was supposed to be emailed to me after a few emails and phone calls I finally received it on 6/11/24. On the bill of sale there was a charge for $198 for "Vehicle Protection Program" when I asked what it covered was there paperwork or a website something that would define it, I was told it covered glass. I still have no information on this program. I called and emailed multiple times over the past month and received simple answers of nothing ready yet. Finally, I spoke with a young lady who told me it was part of a huge software failure. That was the first person to provide me with any information, yet I now have a car parked because my temporary plate expired. Will the dealership refund the $799 they charged me for a service they failed to provide? How long before I can get my plates title and registration so that i can get the car inspected? The check cleared my bank 2 days after the sale!
Jul 09, 2024 -
jdwyer responded
I called and left you a message with a call back number.
Jul 10, 2024 -
jdwyer responded
It has been over 24 hours and I have received no call back; I did get a missed call from a 201 #, 5 minutes ago but no voicemail.
Professional and accurate.
.that's all I have to day..till next time..nice doing business with you
.that's all I have to day..till next time..nice doing business with you
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by SZIMMER1
Verified Customer
Verified Customer
Jul 03, 2024 -
Metro Honda responded
Thank you for your kind words, we appreciate your positive feedback! We're glad to hear about your professional and accurate experience with Metro Honda. We look forward to welcoming you back for your next visit. Until then, safe travels and all the best!
Sincerely,
The Team at Metro Honda
Very good the attention the customer service very nice
excellent, I would buy another vehicle there again
excellent, I would buy another vehicle there again
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by ARQ.CONTRUYAUZ
Verified Customer
Verified Customer
May 07, 2024 -
Metro Honda responded
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
The Team at Metro Honda