Sam Jabbar
Sam Jabbar at Metro Honda

Sam Jabbar

Business Manager

Metro Honda

540 NJ-440
Jersey City, NJ 07305

4.3
153 Reviews
4.3

153 Reviews

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Languages Spoken

English English

153 Reviews of Sam Jabbar

September 15, 2024

Dealership Rating
Employee Rating

Don’t go to this dealership, you can get a better/ similar deal at a better dealership, they make excuses, never call back if they have to do something, pathetic customer service. More

by AMAN KUMAR LUTHRA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Metro Honda, Joe Diolosa

Sep 17, 2024

Metro Honda responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Manny Martinez Platform General Manager emartinez@mymetrohonda.com | 201-451-7111 X 1298

September 14, 2024

Dealership Rating
Employee Rating

Cannot say anything except good things about everyone. Truly exceptional service. Please lower loud music. More

by Greenlights
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2024

Metro Honda responded

Thank you for taking the time to share your thoughts! We're thrilled to hear you had a truly exceptional experience with us at Metro Honda. Your feedback regarding the music volume is appreciated, and we'll take that into consideration to enhance our environment. We look forward to seeing you again soon! Sincerely, The Team at Metro Honda

August 18, 2024

Dealership Rating
Employee Rating

David's professionalism and patience and the ability to remain calm while I was extremely nervous was PRICELESS! Thanks David! More

by Icharles.exitrealty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Bivins

Aug 20, 2024

Metro Honda responded

Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with David at Metro Honda. His professionalism and patience truly make a difference, and we're glad he was able to help you feel at ease. We look forward to assisting you again in the future! Sincerely, The Team at Metro Honda

July 05, 2024

Dealership Rating
Employee Rating

This dealership is horrible, I made a cash purchase and am still waiting for title and plates. My check cashed 2 days after the sale and now my temp plate is expired. They charged me $799 for the service o More

by jdwyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Bivins

Jul 08, 2024

Metro Honda responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Manny Martinez Platform General Manager emartinez@mymetrohonda.com | 201-451-7111 X 1298

Jul 08, 2024

jdwyer responded

I bought the car on 6/6/24 the paperwork was supposed to be emailed to me after a few emails and phone calls I finally received it on 6/11/24. On the bill of sale there was a charge for $198 for "Vehicle Protection Program" when I asked what it covered was there paperwork or a website something that would define it, I was told it covered glass. I still have no information on this program. I called and emailed multiple times over the past month and received simple answers of nothing ready yet. Finally, I spoke with a young lady who told me it was part of a huge software failure. That was the first person to provide me with any information, yet I now have a car parked because my temporary plate expired. Will the dealership refund the $799 they charged me for a service they failed to provide? How long before I can get my plates title and registration so that i can get the car inspected? The check cleared my bank 2 days after the sale!

Jul 09, 2024

jdwyer responded

I called and left you a message with a call back number.

Jul 10, 2024

jdwyer responded

It has been over 24 hours and I have received no call back; I did get a missed call from a 201 #, 5 minutes ago but no voicemail.

July 01, 2024

Dealership Rating
Employee Rating

Professional and accurate. .that's all I have to day..till next time..nice doing business with you More

by SZIMMER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2024

Metro Honda responded

Thank you for your kind words, we appreciate your positive feedback! We're glad to hear about your professional and accurate experience with Metro Honda. We look forward to welcoming you back for your next visit. Until then, safe travels and all the best! Sincerely, The Team at Metro Honda

May 02, 2024

Dealership Rating
Employee Rating

Very good the attention the customer service very nice excellent, I would buy another vehicle there again More

by ARQ.CONTRUYAUZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2024

Metro Honda responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Metro Honda

January 23, 2024

Dealership Rating
Employee Rating

I had such a great experience here with Metro Honda. I want to say big thank you to Joe Diolosa for helping me get a car with in my budget. They even put a big red bow on the car and took pictures of ou More

by nadiamass778
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2024

Metro Honda responded

Thank you for taking the time to write this 5-star review, Nadia. We strive to provide courteous service to all our guests and are glad to hear that Joe helped you find a great car within your budget. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Team at Metro Honda

January 23, 2024

Dealership Rating
Employee Rating

Jesse James was the best sales person I have ever sat with. He is transparent and his patience is unbelievable, he was just as excited as us when he was showing the car and all the features. Ask for JESS More

by Bogumilanovak37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2024

Metro Honda responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Jesse. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Team at Metro Honda

January 23, 2024

Dealership Rating
Employee Rating

Great experience here at metro Honda. I was unsure about what Car I wanted but deidre and Jose helped me out and gave me a good price. My husband is very happy with the hybrid model as we More

by Akondobadgu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

Metro Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Team at Metro Honda

January 23, 2024

Dealership Rating
Employee Rating

I had a great service experience. My service advisor was friendly and thorough and my oil change was quick and easy. More

by Katherinewalker562
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Metro Honda responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great service experience at Metro Honda! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Team at Metro Honda

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