Don’t go to this dealership, you can get a better/
similar deal at a better dealership, they make excuses, never call back if they have to do something, pathetic customer service.
similar deal at a better dealership, they make excuses, never call back if they have to do something, pathetic customer service.
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by AMAN KUMAR LUTHRA
Sep 17, 2024 -
Metro Honda responded
I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you!
Manny Martinez
Platform General Manager
emartinez@mymetrohonda.com | 201-451-7111 X 1298
Cannot say anything except good things about everyone.
Truly exceptional service. Please lower loud music.
Truly exceptional service. Please lower loud music.
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by Greenlights
Sep 17, 2024 -
Metro Honda responded
Thank you for taking the time to share your thoughts! We're thrilled to hear you had a truly exceptional experience with us at Metro Honda. Your feedback regarding the music volume is appreciated, and we'll take that into consideration to enhance our environment. We look forward to seeing you again soon!
Sincerely,
The Team at Metro Honda
David's professionalism and patience and the ability to
remain calm while I was extremely nervous was PRICELESS!
Thanks David!
remain calm while I was extremely nervous was PRICELESS!
Thanks David!
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by Icharles.exitrealty
Aug 20, 2024 -
Metro Honda responded
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with David at Metro Honda. His professionalism and patience truly make a difference, and we're glad he was able to help you feel at ease. We look forward to assisting you again in the future!
Sincerely,
The Team at Metro Honda
This dealership is horrible, I made a cash purchase and
am still waiting for title and plates. My check cashed 2 days after the sale and now my temp plate is expired. They charged me $799 for the service o
am still waiting for title and plates. My check cashed 2 days after the sale and now my temp plate is expired. They charged me $799 for the service of doing the DMV work, which wasn't done, an hours work that apparently becomes a new way to extort money from a buyer. I wonder if that money will be refunded to me when they finally do the DMV work?
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by jdwyer
Jul 08, 2024 -
Metro Honda responded
I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you!
Manny Martinez
Platform General Manager
emartinez@mymetrohonda.com | 201-451-7111 X 1298
Jul 08, 2024 -
jdwyer responded
I bought the car on 6/6/24 the paperwork was supposed to be emailed to me after a few emails and phone calls I finally received it on 6/11/24. On the bill of sale there was a charge for $198 for "Vehicle Protection Program" when I asked what it covered was there paperwork or a website something that would define it, I was told it covered glass. I still have no information on this program. I called and emailed multiple times over the past month and received simple answers of nothing ready yet. Finally, I spoke with a young lady who told me it was part of a huge software failure. That was the first person to provide me with any information, yet I now have a car parked because my temporary plate expired. Will the dealership refund the $799 they charged me for a service they failed to provide? How long before I can get my plates title and registration so that i can get the car inspected? The check cleared my bank 2 days after the sale!
Jul 09, 2024 -
jdwyer responded
I called and left you a message with a call back number.
Jul 10, 2024 -
jdwyer responded
It has been over 24 hours and I have received no call back; I did get a missed call from a 201 #, 5 minutes ago but no voicemail.
Professional and accurate.
.that's all I have to day..till next time..nice doing business with you
.that's all I have to day..till next time..nice doing business with you
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by SZIMMER1
Verified Customer
Verified Customer
Jul 03, 2024 -
Metro Honda responded
Thank you for your kind words, we appreciate your positive feedback! We're glad to hear about your professional and accurate experience with Metro Honda. We look forward to welcoming you back for your next visit. Until then, safe travels and all the best!
Sincerely,
The Team at Metro Honda
Very good the attention the customer service very nice
excellent, I would buy another vehicle there again
excellent, I would buy another vehicle there again
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by ARQ.CONTRUYAUZ
Verified Customer
Verified Customer
May 07, 2024 -
Metro Honda responded
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
The Team at Metro Honda
I had such a great experience here with Metro Honda.
I want to say big thank you to Joe Diolosa for helping me get a car with in my budget. They even put a big red bow on the car and took pictures of ou
I want to say big thank you to Joe Diolosa for helping me get a car with in my budget. They even put a big red bow on the car and took pictures of our family. I would 100% recommend Metro Honda to anyone in the Jersey City Area.
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by nadiamass778
Jan 25, 2024 -
Metro Honda responded
Thank you for taking the time to write this 5-star review, Nadia. We strive to provide courteous service to all our guests and are glad to hear that Joe helped you find a great car within your budget. Please keep us in mind for your future auto needs, as our team is always here to assist you.
Sincerely,
The Team at Metro Honda
Jesse James was the best sales person I have ever sat
with. He is transparent and his patience is unbelievable, he was just as excited as us when he was showing the car and all the features. Ask for JESS
with. He is transparent and his patience is unbelievable, he was just as excited as us when he was showing the car and all the features. Ask for JESSE !
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by Bogumilanovak37
Jan 25, 2024 -
Metro Honda responded
Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Jesse. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure!
Sincerely,
The Team at Metro Honda
Great experience here at metro Honda.
I was unsure about what Car I wanted but deidre and Jose helped me out and gave me a good price. My husband is very happy with the hybrid model as we
I was unsure about what Car I wanted but deidre and Jose helped me out and gave me a good price. My husband is very happy with the hybrid model as well THANK YOU METRO
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by Akondobadgu
Jan 26, 2024 -
Metro Honda responded
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Sincerely,
The Team at Metro Honda
I had a great service experience.
My service advisor was friendly and thorough and my oil change was quick and easy.
My service advisor was friendly and thorough and my oil change was quick and easy.
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by Katherinewalker562
Service Price Transparency
Jan 26, 2024 -
Metro Honda responded
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great service experience at Metro Honda! If there is anything else we can do for you, please feel free to give us a call.
Sincerely,
The Team at Metro Honda