Sam Heidel
Sam Heidel at Toyota of Rockwall

Sam Heidel | Page 57

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

Contact Me
4.8
580 Reviews

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

Dealership Experience

6 yrs

Industry Experience

19 yrs

Specialties & Trainings

ASE Master certified technician

Toyota Certified Service Professional

4.8

580 Reviews

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580 Reviews of Sam Heidel

April 18, 2022

Dealership Rating
Employee Rating

Simply put we have two Toyota autos: 2001 Tacoma pickup and 2009 Sienna that are very dependable because of the Toyota maintenance team. No need for monthly car payments. More

by rrgross72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Wade

Apr 18, 2022

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 15, 2022

Dealership Rating
Employee Rating

Great experience as always! Will continue to come here for all my car service needs! More

by orrens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2022

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

April 14, 2022

Dealership Rating
Employee Rating

I’ve bought multiple vehicles from this dealership and have always received excellent service and customer service from them. More

by JMTURNER08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2022

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

April 02, 2022

Dealership Rating
Employee Rating

Excellent dealership. The staff is excellent and it’s priced competitively. Thanks for being great!!! More

by VIVELEGUERRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 01, 2022

Dealership Rating
Employee Rating

Service was excellent and fast and I like it my car was clean i will go back to your dealer More

by Johnandsiokcollier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2022

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 31, 2022

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Employee Rating

Excellent service. Employees knew exactly what they were doing and car finished on time. I would the services More

by Deborahs18Deborah Stinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kasey Boysaw , Larry Davis, Josue Gutierrez, Dan Landrum, Don Maddran, Cesar Martinez, Kevin McGuire, Juan Moran, Carlos Perez

Mar 31, 2022

Toyota of Rockwall responded

Deborah, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

Mar 31, 2022

Toyota of Rockwall responded

Deborah, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 24, 2022

Dealership Rating
Employee Rating

The customer service from everyone was very friendly and attentive. I went in for an oil service, and someone was there to greet me as soon as I pulled in. My car was done in less then 45 minutes. They also More

by BABYDUSTY_2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kasey Boysaw , Larry Davis, Josue Gutierrez, Justin Hogue, Dan Landrum, Don Maddran, Cesar Martinez, Kevin McGuire, Juan Moran

Mar 25, 2022

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 18, 2022

Dealership Rating
Employee Rating

I took my Lexus to the Toyota of Rockwall. I was very pleased with the work done. There was a Friendly atmosphere. Definitely teamwork and a professional Staff. More

by cedlsheets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2022

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 06, 2022

Dealership Rating
Employee Rating

Super great down to earth employees that I have personally been around and talked to about my camry and there workmanship and professional mannerisms is bar nun awesome 👌 More

by Mike higgins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw , Larry Davis, Josue Gutierrez, Justin Hogue, Don Maddran, Cesar Martinez, Carlos Perez, Stephanie Sanchez, Nemo

Mar 07, 2022

Toyota of Rockwall responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback!

March 02, 2022

Dealership Rating
Employee Rating

We have used this dealership several times in the last few years and people are always professional, communicate well and have things done when they say they will. I would not have returned to the dealers More

by D Bain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Moran

Mar 02, 2022

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

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