Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Sam Heidel

Overview Reviews (580) Inventory (276)

Contact Me

View All Employees

< View All Employees

Sam Heidel

Sam Heidel | Page 56

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

Contact Me

4.8

580 Reviews

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

Overview Reviews (580) Inventory (276)

Dealership Experience

6 yrs

Industry Experience

19 yrs

Specialties & Trainings

ASE Master certified technician

Toyota Certified Service Professional

4.8

580 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Sam Heidel

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

580 Reviews of Sam Heidel

June 07, 2022

Dealership Rating

Employee Rating

I was impressed with the courteous reception from the service agents when I arrived. When I came to pick up my car, Sam, my service rep. advised me on recommendations for future service. service agents when I arrived. When I came to pick up my car, Sam, my service rep. advised me on recommendations for future service. More

by cnanyanwu

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jun 07, 2022 -

Toyota of Rockwall responded

It's great to hear that Sam and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

May 31, 2022

Dealership Rating

Employee Rating

Great experience. Sam in service to good care of vehicle and kept me informed about status Sam in service to good care of vehicle and kept me informed about status More

by SAMGONZO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

May 31, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 25, 2022

Dealership Rating

Employee Rating

They are very professional and courteous. There customer service is top notch. The communication with the staff is always awesome. :) There customer service is top notch. The communication with the staff is always awesome. :) More

by v.grana2

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mick Schott

Report | Print

May 25, 2022 -

v.grana2 responded

Customer Service is Always Awesome.

May 25, 2022 -

v.grana2 responded

May 23, 2022

Dealership Rating

Employee Rating

The service was very fast. Friendly and courteous. Clean environment and comfortable chairs to wait. I highly recommend Toyota Rockwall Friendly and courteous. Clean environment and comfortable chairs to wait. I highly recommend Toyota Rockwall More

by janeth GC

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

May 24, 2022 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 20, 2022

Dealership Rating

Employee Rating

Very friendly and efficient. Service needs were thoroughly and patiently explained. Very kind in every response. Great service. Service needs were thoroughly and patiently explained. Very kind in every response. Great service. More

by Annaleepolk

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

May 20, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 10, 2022

Dealership Rating

Employee Rating

Excellent attention and great service, very good amenities. The place was very clean and the agents very friendly. amenities. The place was very clean and the agents very friendly. More

by ssalazar1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

May 10, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

April 30, 2022

Dealership Rating

Employee Rating

Nice dealership. Close to home. Friendly and humble staff. Very professional. Will come back soon. Close to home. Friendly and humble staff. Very professional. Will come back soon. More

by sheilalucas30

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kasey Boysaw , Larry Davis, Josue Gutierrez, Justin Hogue, Dan Landrum, Don Maddran, Cesar Martinez, Kevin McGuire, Juan Moran

Report | Print

May 01, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 28, 2022

Dealership Rating

Employee Rating

The service department at Toyota of Rockwall is amazing! When I have to visit the service department, the work is done quickly and efficiently. I am always kept informed of progress by my service advisor! S When I have to visit the service department, the work is done quickly and efficiently. I am always kept informed of progress by my service advisor! Sam, my usual advisor is amazing! More

by Mjp71

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Apr 29, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

April 19, 2022

Dealership Rating

Employee Rating

I love this service center! They are efficient, thorough and have great customer service! I have not taken my car to be serviced anywhere else. They are efficient, thorough and have great customer service! I have not taken my car to be serviced anywhere else. More

by emeneses

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Hogue

Report | Print

Apr 19, 2022 -

Toyota of Rockwall responded

April 19, 2022

Dealership Rating

Employee Rating

Great service and great people make for happy customers. Always a good experience at Rockwall Toyota Always a good experience at Rockwall Toyota More

by jventers

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Apr 19, 2022 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

Dealership Inventory (276 Vehicles)

2023 Lexus GX 460 | used

$60,450

2023 Lexus GX 460

used

Eminent White Pearl exterior

Unknown

Four-wheel Drive

$60,450

View Vehicle Details

View Details

2025 Toyota Tacoma | used

$34,220

2025 Toyota Tacoma

used

Underground exterior

Automatic

Four-wheel Drive

$34,220

View Vehicle Details

View Details

2026 Toyota Corolla Cross | used

$33,238

2026 Toyota Corolla Cross

used

Celestite exterior

CVT

Front-wheel Drive

$33,238

View Vehicle Details

View Details

2026 Toyota Camry | used

$34,642

2026 Toyota Camry

used

Ice Cap exterior

CVT

Front-wheel Drive

$34,642

View Vehicle Details

View Details

2024 Ford F-150 | used

$39,065

2024 Ford F-150

used

Carbonized Gray Metallic exterior

Automatic

Rear-wheel Drive

$39,065

View Vehicle Details

View Details

2021 Chevrolet Silverado 1500 | used

$25,725

2021 Chevrolet Silverado 1500

used

Summit White exterior

Automatic

Four-wheel Drive

$25,725

View Vehicle Details

View Details

View All Inventory