178 Reviews
Write a Review178 Reviews of Sam Guerra
March 02, 2022
Dealership was very upfront with all aspects of the purchase, operation, and financing. I came away with a positive experience, and am looking forward to the service aspect as well. My sales associat purchase, operation, and financing. I came away with a positive experience, and am looking forward to the service aspect as well. My sales associate Edgardo was excellent!! We worked for approximately a month trying to come across what I was looking for. Found several over that time, but each one was missing something I wanted. He finally found the one I ended up purchasing. He stayed in regular contact making sure all of my questions were answered. He also provided a great tour of the dealership on my first visit as the sale is the first part of selecting a new vehicle. Service and customer support is the ongoing part of the dealer/customer relationship. Thank you, Edgardo! More
Other Employees Tagged: Edgar Alcantar , Jose Rivera, Rich Heidecke
March 01, 2022
I like the fact that you guys were willing to work with me even though my credit wasn't the best. I really like the vehicle that I found, It was just the kind of vehicle I was looking for, Meraj was r me even though my credit wasn't the best. I really like the vehicle that I found, It was just the kind of vehicle I was looking for, Meraj was really cool in that he gave me flexibility in testing the suv. Dealing with Eddie was great, it was awesome to finalize the deal with a fellow redbird (ISU), and Samantha, was pretty cool too and freindly. I had a real good experience with Toyota of Naperville, and I would highly recommend it to any one else. More
Other Employees Tagged: Eddie Loera , Meraj Ahmed, Meraj Ahmed
January 20, 2022
Wether I'm buying or selling a vehicle I would look no further than Toyota of Naperville. As a buyer I had a great experience and that is why I went back to Toyota of Naperville, only this time I went to further than Toyota of Naperville. As a buyer I had a great experience and that is why I went back to Toyota of Naperville, only this time I went to sell a vehicle. Just like before, the staff was very courteous, professional, and prompt in guiding me through the process and answering any question I had. A special thanks to Mr. Steve Pacchiano from the Used Car Dept. And Mr. Allan Marcial from the VIP Group Team for maintaining Toyota's highest level of excellence and quality, just like Toyota's engines... An engineering marvel! More
Other Employees Tagged: Nadeem Mirza, James Zidlicky, Eddie Loera , Meraj Ahmed, Meraj Ahmed, Robin Clark, Andres Manjarrez, Allan Marcial, Steve Pacchiano
November 06, 2021
Bobby and the rest of the staff at Toyota of Naperville were excellent to work with. Bobby was very personable and informative. The process went quickly and smoothly throughout. Highly recommended for y were excellent to work with. Bobby was very personable and informative. The process went quickly and smoothly throughout. Highly recommended for your next car buying experience. More
Other Employees Tagged: Bobby Quintanilla , Sherri Pacchiano
October 12, 2021
August 04, 2021
Mike was awesome and made everything seamless!! Have bought multiple cars from here will keep my business coming here. They stand by their products very well. bought multiple cars from here will keep my business coming here. They stand by their products very well. More
Other Employees Tagged: Mike Beck , Mukesh Mehta
July 03, 2021
They are very helpful to help me to choose a better vehicle. vehicle. More
Other Employees Tagged: Edgar Alcantar
June 21, 2021
Greeted us from the moment we entered. Everyone was kind and professional. Jacob was very informative and was able to answer all our questions. If he did not know something, he would not leave us without a and professional. Jacob was very informative and was able to answer all our questions. If he did not know something, he would not leave us without a response and would ask someone else to answer our questions. More
Other Employees Tagged: Jacob Basathia, Mukesh Mehta, Jose Rivera

