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Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.7
970 Reviews
4.7

970 Reviews

Write a Review

Dealership Experience

15 yrs, 7 mos

Industry Experience

23 yrs

970 Reviews of Sam Fakhouri

December 22, 2024

Dealership Rating
Employee Rating

We’ve purchased several vehicles from Mark Christopher and will continue to do so! Clean, helpful, and quick service! More

by kellie.pennino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Pena

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Dec 23, 2024

Mark Christopher Auto Center responded

Thank you so much for your kind words, Kellie! We truly appreciate your continued support and your choosing Mark Christopher Auto Center for your vehicle purchases. It's great to hear that you value our clean, helpful, and quick service. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 20, 2024

Dealership Rating
Employee Rating

Very efficient transaction especially with our sales associate, Taylor. I would highly recommend Mark Christopher Auto. More

by denns.anderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Trimble

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Dec 23, 2024

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that you had an efficient transaction with Taylor at Mark Christopher Auto Center. Your recommendation means a lot to us. We look forward to seeing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 16, 2024

Dealership Rating
Employee Rating

Helpfull nice and understanding it was nice working with them nice Offece helping my needs More

by motherteresadejesus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, JC Cavazos

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Dec 17, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm so glad to hear that you found our team at Mark Christopher Auto Center helpful, nice, and understanding. It was a pleasure working with you, and I appreciate you taking the time to share your experience. I look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 16, 2024

Dealership Rating
Employee Rating

Mark Christopher Chevrolet is an exceptional car dealer, everyone here is so friendly, and knowledgeable. More

by vgallardohall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Jeff Rizzi , Dennis Franco

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Dec 17, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about our team at Mark Christopher Auto Center. It's great to hear that you found us friendly and knowledgeable. I look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 13, 2024

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Employee Rating

The Auto Stop feature never worked since the day the truck was purchased. 2 trips to service and it still does not work. Clearly, something is wrong somewhere in the system. The service department res More

by curtviggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 16, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the Auto Stop feature on your truck, and I appreciate your patience through multiple service visits at Mark Christopher Auto Center. It sounds like a frustrating situation, especially with the inconvenience of renting a car. I encourage you to contact our service department directly so I can better assist you in resolving this issue. Our team is committed to ensuring that your concerns are addressed thoroughly. Thank you again for your feedback, and I look forward to finding a solution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 10, 2024

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Employee Rating

Had a great experience. I would definitely recommend this dealership. Everyone was very attentive and helpful ful. More

by ehernandez513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis

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Dec 11, 2024

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team strives to provide attentive and helpful service, and your recommendation means a lot to us. We look forward to welcoming you back again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 04, 2024

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Employee Rating

Paint faded on new gmc Yukon. They wanted no part to repaint. Will never buy gmc again especially from mark Christopher More

by maxp189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Hess

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Dec 05, 2024

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concern regarding the paint issue on your GMC Yukon. It's important to us at Mark Christopher Auto Center that our customers feel supported. I encourage you to reach out to me directly so we can address your experience more thoroughly and explore possible solutions. Your satisfaction is valuable to us, and we appreciate the opportunity to improve. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 19, 2024

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Employee Rating

Great experience. Friendly staff and upfront prices. No hidden fees. Honest. Would do business again. More

by scout19er
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ho

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Nov 20, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team strives to provide friendly service and transparent pricing, so it's fantastic to know that you appreciated that. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 17, 2024

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Employee Rating

Not happy with professionalism just a fast minded place to sell and move on. They say anything to please you to sign. More

by R81DERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Greg Hess, Jeff Rizzi

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Nov 19, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your concerns about professionalism at Mark Christopher Auto Center. Your feedback is valuable, and I strive to improve our services continuously. If you would like to discuss your experience further, please feel free to reach out to me directly. I appreciate your input and hope to have the opportunity to assist you better in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 15, 2024

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Employee Rating

I spent well over $100K on a vehicle. It has just over 2500 miles. It has been to the shop twice. I asked for a loaner both times and did not receive it. I was not notified in advance tha More

by btrev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Hess, Jeff Rizzi, Jerry Pena

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Nov 18, 2024

Mark Christopher Auto Center responded

Thank you for reaching out and sharing your experience. We understand your concerns regarding the situation with your vehicle and the lack of a loaner during your visits to Mark Christopher Auto Center. Your feedback is valuable, and we appreciate you bringing this to our attention. I encourage you to contact me directly to discuss the matter further and to work towards a positive resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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