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Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.7
987 Reviews
4.7

987 Reviews

Write a Review

Dealership Experience

15 yrs, 8 mos

Industry Experience

23 yrs, 1 mo

987 Reviews of Sam Fakhouri

January 26, 2025

Dealership Rating
Employee Rating

My husband and I went to the dealership with zero intention of buying a vehicle. We just wanted to browse, however Jonathan Villa truly made the experience amazing and got us into a car for such an a More

by EVALYNVALLE17
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Villa

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January 26, 2025

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Employee Rating

Always a great experience. From the sales department to the service department there is no other chevy dealer in the area that offers your caliber of service. I have been com More

by RDANDRE11199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, JC Cavazos

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Jan 27, 2025

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you've had such great experiences with both our sales and service departments at Mark Christopher Auto Center. It’s amazing to know that you have been part of our journey since the Holt Avenue days, and we truly appreciate your loyalty since your first vehicle, the 1977 Chevy Malibu. We look forward to continuing to serve you and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 24, 2025

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Employee Rating

Armando went above and beyond to make sure I was satisfied with the purchase of my new truck More

by alank34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Nuno

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Jan 25, 2025

Mark Christopher Auto Center responded

Thank you for sharing your positive experience! We're thrilled to hear that you are satisfied with the purchase of your new truck and that our team at Mark Christopher Auto Center, especially Armando, was able to go above and beyond for you. We appreciate your support and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 16, 2025

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Great customer service from the sales department to the financial department. Very knowledgeable about the product they sell. More

by GEOFFFRYE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 16, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about the customer service from both our sales and financial departments at Mark Christopher Auto Center. We're glad to hear that you found our team knowledgeable and helpful. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 15, 2025

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Employee Rating

The best sales person, great customer service. The whole team made purchasing a car very easy. More

by adominguez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Robert Garcia , Jackie at service department

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Jan 16, 2025

Mark Christopher Auto Center responded

Thank you for the wonderful feedback! We appreciate your kind words about our sales team and customer service at Mark Christopher Auto Center. It’s our goal to make the car buying experience as seamless as possible for our customers. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 15, 2025

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Employee Rating

From the very first phone call to receiving the keys. It was a pleasure doing business with Mark Christopher Chevrolet. Excellent customer service. More

by danny76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, JC Cavazos

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Jan 15, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that your experience at Mark Christopher Auto Center was a pleasure from start to finish. Providing excellent customer service is our top priority, and we appreciate your support. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 15, 2025

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Employee Rating

Called twice to schedule an appointment for a falter tire sensor and never got called back. From Dario. More

by michelle mata
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 16, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand how frustrating it can be to have issues with your vehicle and not receive a timely response. At Mark Christopher Auto Center, we strive for excellent communication. Please reach out to me directly so I can assist you in scheduling an appointment. Your feedback is important to us, and I appreciate the opportunity to resolve this matter. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 14, 2025

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Employee Rating

Sales person Tomas was very helpful and helped with my purchase. I would really recommend asking for him when buying a car at this dealer. More

by CAMPSXXX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Bautista

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Jan 14, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that Tomas provided you with helpful service during your purchase. I appreciate your recommendation and look forward to welcoming you back to Mark Christopher Auto Center for any future needs. Enjoy your new car! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 13, 2025

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Employee Rating

Completely satisfied with service received. Dario Gomez was very helpful, courteous and professional. He is obviously very dedicated to providing the best possible service to his customers. More

by beachsidebarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! We are thrilled to hear that you were completely satisfied with the service at Mark Christopher Auto Center. Dario is indeed dedicated to providing exceptional customer service, and we appreciate you recognizing his efforts. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 12, 2025

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Employee Rating

It was a very pleasant experience they fulfilled all my needs, and they did not push me for additional warranty More

by jon89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos

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Jan 13, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant experience at Mark Christopher Auto Center and that we were able to meet your needs without any pressure. We appreciate you taking the time to share your thoughts and look forward to seeing you again for your future automotive needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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