Sam Choi | Page 38

Great service and attention Benn Edwards made our car buying experience very satisfying and appreciated. He knew when and how to answer our questions, to make suggestions based Benn Edwards made our car buying experience very satisfying and appreciated. He knew when and how to answer our questions, to make suggestions based on our needs / wants. He stayed as engaged and gave us space when appropriate. Great experience More

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Great service Everyone was very helpful! We were shopping for a good used vehicle with specific features and Kevin helped us find the right one. He was very patient Everyone was very helpful! We were shopping for a good used vehicle with specific features and Kevin helped us find the right one. He was very patient. More

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Harold was fantastic Harold was very helpful not pushy it was a very pleasant experience. Sam was so knowledgeable and excellent as well. I would recommend BMW Catonsville Harold was very helpful not pushy it was a very pleasant experience. Sam was so knowledgeable and excellent as well. I would recommend BMW Catonsville. More

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Awesome experience Harold Blackwell was patient, listened to what we wanted, was attentive and helpful! He made the experience enjoyable and stress free. Would definitel Harold Blackwell was patient, listened to what we wanted, was attentive and helpful! He made the experience enjoyable and stress free. Would definitely purchase another car. Samuel was great too in helping us navigate payment, warranties etc and Renauldo was super helpful with the genius portion of the car! Great job BMW Catonsville! More

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Birthday Beamer Awesome experience. I’ve never been so comfortable in a dealership but Jae provided me with superb customer service. Jae wasn’t pushy and that’s very Awesome experience. I’ve never been so comfortable in a dealership but Jae provided me with superb customer service. Jae wasn’t pushy and that’s very important important to me. He was straight forward and made sure I was only shown vehicles that fit what I was looking for with the help of Sam. Sam thoroughly explained every warranty , how to keep the vehicle well maintained, and even went over the average cost of maintenance year to year. Sam answered EVERY question I had. Next there was John who is a Bmw genius. They didn’t lie when they called him a genius. He went over every feature of my vehicle, paired all my devices, set all my favorite options, he did it all! Not to mention they all helped me transfer my things from my old car to my new car and this all happened during there normal hours but actually pushed two hours pass closing. No one rushed me or was anxious to get me out of the dealership. I actually had to tell them it’s ok I’ll come back to finish up on anything I missed out on later. They wanted to make sure I received the full experience and treatment and didn’t make me feel as I was an inconvenience because they had to stay late. If you want a dealership that will be honest and is looking out to make you smile and happy when you leave chose BMW of Catonsville. The first thing Sam said to me is “You’re not smiling and I just want to make sure I can provide you with everything you ask for so you can leave here smiling.” Well guess what ? Mission accomplished because I’m one happy customer and I left with the largest grin on my face More

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honesty My father and I had a very pleasent experience at the BMW of Catonsville , Md. The conversation that my father had with Harold Blackwell was like th My father and I had a very pleasent experience at the BMW of Catonsville , Md. The conversation that my father had with Harold Blackwell was like the were old friends. More

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Excellent service! I recently got a new car through Jea Lim and Sam Choi. My experience at the dealership was highly joyful and satisfactory. Thank you both! I recently got a new car through Jea Lim and Sam Choi. My experience at the dealership was highly joyful and satisfactory. Thank you both! More

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BEST car buying experience ever! Benn was extremely professional, very knowledgeable and easy to work with. He responded quickly and directly to all of our questions. His follow up wa Benn was extremely professional, very knowledgeable and easy to work with. He responded quickly and directly to all of our questions. His follow up was very timely and not pushy. He didn't play any of the sales games we've experienced in the past. We can't say enough good things about him. The rest of the team at BMW of Catonsville was equally impressive - knowledgeable, professional, honest, customer service oriented. This was absolutely the best car buying experience we've ever had! We would very happily buy from Benn again. On a scale of 1-10, we would give BMW of Catonsville a well-earned 11! More

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Exeptional Professionalism. This was our 4th BMW purchase. We were treated with the utmost respect. Everyone was so kind and considerate. I usually cringe at the thought of bu This was our 4th BMW purchase. We were treated with the utmost respect. Everyone was so kind and considerate. I usually cringe at the thought of buying a new car, but never again. Our experience was pleasurable. A special shout out to Harold Blackwell. He was amazing to work with. Harold is very knowledgeable. He followed through in all phases of the deal. I just cannot say enough about this dealership. They are doing everything just right. More

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Very happy customer...great overall service! I visited several "local" dealerships before purchasing a 430i convertible from BMW of Catonsville. I live in Northern Virginia and it was well worth I visited several "local" dealerships before purchasing a 430i convertible from BMW of Catonsville. I live in Northern Virginia and it was well worth the hour-long drive. My sales rep Benn Edwards helped me get the car featured the way that I wanted it, along with several nice discounts/incentives. Rather than simply try to sell me a car off their lot, he encouraged me to order the car that would truly make me happy...and I am very happy! Although Benn was not in the day I picked up my new car, I was taken very good care of by his associate Joe and sales manager Anthony. The closing/pick-up process was smooth and easy. I also enjoyed working with their Business Manager (finance guy) Samuel, as well. These are all BMW guys through and through, and they all make a great team! I can be a hard (strong-willed) customer at times, but the staff at BMW of Catonsville is clearly dedicated to their customers and provide a superior level of service that puts their customers at ease. I would highly recommend them to anyone in the market for a BMW. Even if you live outside the area, they are worth going to for their 5 Star service!!! More

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