Sam Choi

This is my 5th vehicle from this dealership and the customer service continues to be the best in the industry. I purchased my car with Client Advisor, Brittany Hill. Her attention to detail and expert customer service continues to be the best in the industry. I purchased my car with Client Advisor, Brittany Hill. Her attention to detail and expert knowledge of BMW and their products demonstrates her commitment to ensuring her customers have a wholesome experience. Small details, such as placing my temporary registration in the glove compartment while I collected items from my previous vehicle so I didn’t have to hold onto it, helped to make the transition smooth…true white glove service. I also had a great experience with my Finance Manager, Sam Choi, who helped me explore all possible options that worked for current and future goals. Overall, this was an excellent experience. I recommend BMW of Catonsville to anyone looking to buy. More

Report | Print

Catonsville BMW did all they could to make experience a good one. Large selection of vehicles to choose from good one. Large selection of vehicles to choose from More

Report | Print

I am very please with the service I received from Nazrul Islam. He was thorough and patient. He made the experience very pleasant. Islam. He was thorough and patient. He made the experience very pleasant. More

Report | Print

Benn Edwards at BMW of Catonsville was awesome to deal with! What a refreshing car sales experience. Benn went out of his way to make sure we had all the info we needed. The setup experience with Benn was with! What a refreshing car sales experience. Benn went out of his way to make sure we had all the info we needed. The setup experience with Benn was second to none. Thorough, concise and it was clear he really knew the car from stem to stern. BMW of Catonsville earned our business with a great price AND Benn’s courteous and professional demeanor. We drove over an hour and a half to take delivery with BMW of Catonsville due to this excellent price and service! A shoutout to Sam in finance….. in my 34+ years of buying cars that’s a FIRST to praise the finance dept. guy!!! More

Report | Print

When it was time for me to get my 2nd BMW, I didn’t hesitate to contact Mr. Ron Ventura because he was very professional, knowledgeable and prepared. He made sure I was happy and satisfied. I highly r hesitate to contact Mr. Ron Ventura because he was very professional, knowledgeable and prepared. He made sure I was happy and satisfied. I highly recommend him when obtaining a vehicle. More

Report | Print

Nice and friendly to dealing with the purchasing. Sales person is great to deal with purchasing. Sales person is great to deal with purchasing. More

Report | Print

The service is great. We were treated with respect from the moment we walked in. Spencer is nice, friendly, attentive, knowledgeable and efficient. He is thorough and didn We were treated with respect from the moment we walked in. Spencer is nice, friendly, attentive, knowledgeable and efficient. He is thorough and didn’t rush us in checking the car or in making a decision. More

Report | Print

I purchased a used 2021 Toyota Sienna XSE. Let me tell you that Jae was my client advisor in sales: he is the most thorough and professional person in car sales I’ve ever met. This guy goes th Let me tell you that Jae was my client advisor in sales: he is the most thorough and professional person in car sales I’ve ever met. This guy goes the extra mile in his profession: from thoroughly explaining a lot of features and making sure the vehicle was ready in tip top shape detailed and ready on time, Jae has what it takes to communicate to the customer all updates of the preparation. I was even able to have the vehicle placed on a lift so I can thoroughly inspect the vehicle I was purchasing after the test drive. This dealership is fortunate to have Jae: a truly valuable part of the team! Thanks for making it a great experience! People like Jae make BMW of Catonsville the place to go! Five stars. More

Report | Print

I had an excellent experience working with Steve Y. as my sales consultant at BMW of Catonsville. From start to finish, his customer service was absolutely top-notch. Steve was attentive, knowledgeable as my sales consultant at BMW of Catonsville. From start to finish, his customer service was absolutely top-notch. Steve was attentive, knowledgeable, and made sure every one of my needs was taken care of throughout the entire process. He truly went above and beyond to ensure I was comfortable and confident in my decision. If you’re looking for someone who genuinely cares about the customer experience, I highly recommend asking for Steve Y. – you won’t be disappointed! More

Report | Print

Sales representative and financial representative were both extremely friendly and accommodating. It was the best dealership experience we have had! both extremely friendly and accommodating. It was the best dealership experience we have had! More

Report | Print