Sam Chau
Sam Chau at Westside Lexus

Sam Chau

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
382 Reviews
4.7

382 Reviews

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Dealership Experience

5 yrs, 9 mos

Languages Spoken

Cantonese Cantonese

English English

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382 Reviews of Sam Chau

March 28, 2025

Dealership Rating
Employee Rating

Dependable, Professional, Helpful, Caring, attentive, knowledgeable, accommodating, Kind, excellent, top tier, best dealership by far More

by asgervasio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Westside Lexus responded

We're delighted to hear that you had such a positive experience with Westside Lexus! Thank you for recognizing our team's efforts and kind words. We look forward to serving you in the future!

March 27, 2025

Dealership Rating
Employee Rating

I recently had an outstanding car-buying experience at West Side Lexus, and I can’t recommend them enough. From the moment my family and I arrived, we were greeted by a friendly and knowledgeable sales st More

by chrisg19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon George, Sterling Sine

Mar 27, 2025

Westside Lexus responded

Thank you for sharing your fantastic experience at Westside Lexus, Chris! We're delighted to hear that Shannon and the team provided a smooth, transparent process with attention to detail. It's great knowing our finance department also made things clear and straightforward for you. We appreciate your recommendation and look forward to assisting you again!

March 26, 2025

Dealership Rating
Employee Rating

Jeffery is always helpful and a delight to work with! My family has bought multiple vehicles from him, and his service is always above and beyond to make it a great experience More

by mdeimund
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers

Mar 26, 2025

Westside Lexus responded

It's fantastic to hear that Jeffery consistently provides exceptional service at Westside Lexus! We truly appreciate your family's continued trust in us for your vehicle needs.

March 26, 2025

Dealership Rating
Employee Rating

John Loving was very responsive to my inquiries and helped me find the car I was looking for. More

by teri.rhodes520
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Mar 26, 2025

Westside Lexus responded

We are glad to hear that John helped you secure the vehicle you were looking for. Thanks for choosing Westside Lexus!

March 26, 2025

Dealership Rating
Employee Rating

Joey was such an amazing salesman! He was more than helpful, he took care of things without even being asked. I would recommend any and everyone to come see Joey! I am a return cust More

by fdawanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Mar 26, 2025

Westside Lexus responded

We're delighted to hear that Joey provided such exceptional service during your visit to Westside Lexus! It's wonderful that your experience was as amazing, if not better, than before. Thank you for choosing us again and recommending our team - enjoy the new Lexus truck!

March 19, 2025

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Employee Rating

Jeffery is the best ! He has helped me for a long time always knows what I need and always there if I have any questions are need help . I would never go through anyone el More

by kathymccord5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Nagler, Jeffery Byers

Mar 20, 2025

Westside Lexus responded

We're delighted to hear that Jeffery has been such a great help and resource for you at Westside Lexus! It's wonderful knowing our team consistently meets your needs. Thank you for choosing us, and we're here whenever you need assistance with your cars!

March 17, 2025

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Employee Rating

Buying a car was seamless. Rafael and Gary made the experience easy and fast . thank you! More

by L1FORBES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Cohen, Rafael Garcia

Mar 17, 2025

Westside Lexus responded

Thank you for the great review. We look forward to seeing you again at Westside Lexus!

March 14, 2025

Dealership Rating
Employee Rating

Jaxon made my car buying experience pleasant, even though ordinarily I hate the process. He was straightforward and professional, and I never felt like I was being pressured or upsold. More

by jcaggiano0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ponce , Jaxon Borowski

Mar 16, 2025

Westside Lexus responded

We're delighted to hear that Jaxon made your experience a pleasant one at Westside Lexus! Our team strives for straightforward and pressure-free service. Thanks for sharing your feedback!

March 10, 2025

Dealership Rating
Employee Rating

This was my second purchase from Westside Lexus! It’s always pretty straight forward not alot of going back and forth! Everyone is very friendly and helpful! It’s such a beautiful state of the art d More

by JANET-ELLIOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff, Dominic Thornton

Mar 10, 2025

Westside Lexus responded

Thank you for choosing Westside Lexus again! We're delighted to hear that your experience was straightforward and enjoyable. Our team takes pride in maintaining a friendly atmosphere and state-of-the-art facility. Enjoy your new vehicle!

March 09, 2025

Dealership Rating
Employee Rating

The sales transaction was quick and efficient. I did feel a tad rushed to pick-up a vehicle that I had been waiting 4 months for. Staff was professional and friendly other than rushing the proce More

by mannymartinez_00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson

Mar 10, 2025

Westside Lexus responded

Manny, thank you for sharing your feedback. We're glad to hear the transaction was efficient and that our Westside Lexus team was professional and friendly. We appreciate your patience during the wait, and we'll take note of your comments about feeling rushed. Enjoy your new vehicle!

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