Sam Chau
Sam Chau at Westside Lexus

Sam Chau

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
351 Reviews
4.7

351 Reviews

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Dealership Experience

5 yrs, 5 mos

Languages Spoken

Cantonese Cantonese

English English

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351 Reviews of Sam Chau

November 20, 2024

Dealership Rating
Employee Rating

Jeffery and Marlene are wonderful and very attentive. They helped us found the car we were looking for and help with the trade in. Whole process was seamless. We are happy and impress with both Jeffery ( More

by yzeny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers , Marlene Das Chagas

November 15, 2024

Dealership Rating
Employee Rating

Rick was great to work with. The process was smooth and fast. This is my second vehicle from Westside it will not be the last. More

by monicarossell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto, Rick Tatum

Nov 18, 2024

Westside Lexus responded

Monica, we're delighted to hear that Rick made your experience smooth and fast at Westside Lexus. Thank you for choosing us again, and we look forward to assisting with your future vehicle needs!

November 12, 2024

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Employee Rating

Everyone are so helpful especially Jeffrey and Marlene. the process for pitches and trade in were seamless. Finance personnel was very helpful during process. More

by yzeny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers , Marlene Das Chagas

Nov 12, 2024

Westside Lexus responded

Yzeny, it's fantastic to hear that Jeffrey and Marlene made your experience seamless at Westside Lexus. We appreciate the shoutout for our finance team as well! Enjoy your new ride!

November 10, 2024

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Need to be more honest, and service all customers equal, regardless if you buy used or new. More

by Sergiojluviano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Dallos, Jessica Arevalo

Nov 11, 2024

Westside Lexus responded

Gergio, thank you for sharing this feedback. I apologize for any miscommunications and would be happy to answer any questions you have. Please feel free to reach out at your convenience. I would like to ensure you feel good about working with our team. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

November 07, 2024

Dealership Rating
Employee Rating

Jeffrey and Marlene’s customer service are excellent. They helped us find the car that I am looking for and assist us with the trade in. All process were seamless. More

by yzeny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers , Marlene Das Changas

Nov 08, 2024

Westside Lexus responded

Yzeny, it's fantastic to hear that Jeffrey and Marlene provided excellent service at Westside Lexus. We're glad the process was seamless for you! Enjoy your new car!

November 03, 2024

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Employee Rating

Excellence from start to finish- from the initial encounter, Mr. Lurie treated me with respect and integrity, to the final sale. I felt comfortable and confident about choice! Mr. Lurie is a super More

by Joy Love
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lurie Keener

Nov 04, 2024

Westside Lexus responded

We're delighted to hear that Lurie provided you with such a respectful and seamless experience at Westside Lexus! Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle!

October 27, 2024

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Employee Rating

Catalina is awesome in what she does she make sure you are please and good More

by Sweetloving452002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Catalina Kurdiyeh

Oct 28, 2024

Westside Lexus responded

Catalina will appreciate the kind words! Thank you for all your support of Westside Lexus!

Oct 28, 2024

Sweetloving452002 responded

Thank you Catalina for going where and above to make sure I was pleased with the vehicle keep up the great work you’re awesome. My whole family comes to you and we are pleased with you.

October 25, 2024

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Employee Rating

Danny Garza was an absolute pleasure to work with: we were in contact for weeks prior about what type of car we were interested in, he would regularly text me about news cars coming in and was instrument More

by mpchild
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Garza

Oct 28, 2024

Westside Lexus responded

We're delighted to hear that Danny provided such attentive service during your car search at Westside Lexus. It's great to know he kept you informed and helped secure the perfect vehicle for you. Enjoy your new ride!

October 22, 2024

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Employee Rating

Great Experience. Alex has always been extremly helpful and professional seamless experience to purchase a new car. think our 7 or 8th transaction from Westside. More

by JDINKIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Winnicki

Oct 22, 2024

Westside Lexus responded

Thank you for your continued trust in Westside Lexus! We're delighted to hear that Alex provided another seamless experience. Enjoy your new car!

October 15, 2024

Dealership Rating
Employee Rating

Thank you for your outstanding help and cooperation in securing my car. Your professionalism, efficiency, and dedication made the entire process smooth and enjoyable. Much appreciated! More

by Qusay Alrawi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Easterling, Sterling Sine

Oct 16, 2024

Westside Lexus responded

Qusay, we're delighted to hear that our team at Westside Lexus made your car-buying experience smooth and enjoyable. Thank you for the kind words!

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