Salena Dalerio

Best car service experience I, and I highly recommend to anyone looking for quality service anyone looking for quality service More

by mihrexk Verified Customer Verified Customer

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Easy location to visit and friendly staff . All went swimmingly with this visit. Easy location to visit and friendly staff . All went swimmingly with this visit. Thanks All went swimmingly with this visit. Easy location to visit and friendly staff . All went swimmingly with this visit. Thanks More

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All good getting a recall and tires rotated. Waiting area was clean without any issues. Waiting area was clean without any issues. More

by ty.fortenberry1 Verified Customer Verified Customer

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Absolutely the worst service department. For starters, they can’t even pick up their phone or return a voicemail once you’ve left one. The only way to schedule is to physically show up in pe For starters, they can’t even pick up their phone or return a voicemail once you’ve left one. The only way to schedule is to physically show up in person. When my car was there, they told bold face lies, saying that my windshield wiper motor had blown out due to me using Rain-X wiper fluid. They then said it was my financial responsibility to replace said motor because I should’ve known better. Had to call corporate to get that issue resolved. The rear windshield wiper still does not spray fluid. Ask that they examine my brakes because they make a very loud squealing sound after having my car multiple days they said they could not get the car to replicate the noise, the car makes the noise about 90% of the time you release the brakes.Horrible customer service. The only reason I’ll be returning my vehicle back to that service department is because I made the unfortunate mistake of doing the prepaid maintenance. Any warranty items that need to be addressed will not be dealt with at that dealership! More

by Marissa Law Verified Customer Verified Customer

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It is the cleanest, best designed dealership that I have been to. The coffee machine is a real bonus for those waiting for service. All the sales and service personnel that I have deal with are top tier. been to. The coffee machine is a real bonus for those waiting for service. All the sales and service personnel that I have deal with are top tier. More

by ERICVANHUSS Verified Customer Verified Customer

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I have purchased 3 cars from this location. And I have always received tremendous service. Will be back. And I have always received tremendous service. Will be back. More

by jacktwynn Verified Customer Verified Customer

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Nice staff,the wait wasn't long At kia of monroe it was a very great experience, will be visiting again very great experience, will be visiting again More

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Great service everytime I go and my my vehicle serviced at kia in monroe n.c at kia in monroe n.c More

by arienwatts39 Verified Customer Verified Customer

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Very courteous and had my vehicle ready when promised. Advised me of any work needed Advised me of any work needed More

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Very good and quick service! The sales rep was very thorough in explaining with to be done and approximate time to complete. The sales rep was very thorough in explaining with to be done and approximate time to complete. More

by egonzae3 Verified Customer Verified Customer

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