Sal Campisi jr.
Sal Campisi jr. at Regal Kia Lakeland
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Sal Campisi jr.

Dealer Principal

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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4.8
25 Reviews
4.8

25 Reviews

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25 Reviews of Sal Campisi jr.

October 03, 2024

Dealership Rating
Employee Rating

Great people great service great dealership been doing business with them for years just a real pleasure More

by fjapple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genesis Cruz, Mike Galloway , Orlando

Oct 15, 2024

Regal Kia Lakeland responded

Thank you for choosing us. We hope to serve you again soon.

May 26, 2024

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Employee Rating

Kia Regal has gotten away from making sure the customer is satisfied. I'm really not pleased with the service I received. I had to walk in 90 degree weather to pick up my car. Upon arrival there was NO ON More

by MZLADI21U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 28, 2024

Regal Kia Lakeland responded

We deeply regret that our service did not meet your expectations and sincerely apologize for the inconvenience and discomfort you faced. This is not the standard of service we aim to provide, and we understand how frustrating and disappointing this must have been for you. We are particularly troubled by your experience with our staff. Every member of our team is expected to provide attentive and courteous service, and it’s clear we fell short. Please be assured that we will address this with our staff immediately to ensure that such behavior does not occur again. Regarding the offer of a free tank of gas, we intended it as a gesture of goodwill, but we understand that it did not adequately address your concerns. We apologize if this came across as dismissive of the issues you raised. Your satisfaction is our top priority. We appreciate your feedback.

September 13, 2023

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Employee Rating

The dealership is more of a service center as they have very few new cars on the lot while the used car lot is full. Overall service here is pretty good, the techs are smart and quick to diagnose issues, t More

by jason.hamlin
Service Price Transparency
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Recommend Dealer
Yes
Sep 14, 2023

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a review - it's much appreciated!

September 05, 2023

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Employee Rating

I was very pleased with Kiaa dealership employees helped you with your problems did a great job on mycar More

by betty0272
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 07, 2023

Regal Kia Lakeland responded

Thank you for trusting Regal Kia.

September 01, 2023

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Always courteous and vary helpful. Very clean waiting area with refreshments and clean restrooms. I rate it 10 More

by Jerry Mills
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cris Aviso, Jonathan Benitez, Jorge Benitez , Gabe Dejesus, Pedro Jenner, Lizzy Moran

Sep 07, 2023

Regal Kia Lakeland responded

We appreciate you taking time to let us know about your experience.

July 04, 2023

Dealership Rating
Employee Rating

I was very pleased with Regal Kia, the salesman worked with me to get the best deal. The finance department was very helpful. I would definitely recommend anyone thinking of getting a new car stop by a Re More

by cranfieldpub
Recommend Dealer
Yes

Other Employees Tagged: Srecko Bokun , Willy Moreira, Jibraun

Jul 06, 2023

Regal Kia Lakeland responded

On behalf us all of us at Regal Kia, I would like to thank you for sharing these kind words about our store! We are thrilled that you enjoyed your experience.

July 04, 2023

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Employee Rating

Helpful polite thoughtful kind knowledgeable fast caring professional good job precise smile courteous prompt thankful More

by RITAOUTLAW47
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 06, 2023

Regal Kia Lakeland responded

Thank you for the kind words. Our whole team works very hard to keep our customers happy.

February 19, 2023

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Employee Rating

Great place to buy a car I've bought four of them in 8 years 9 years More

by Criss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2023

Regal Kia Lakeland responded

That's awesome! Thank you for choosing Regal KIA!

December 24, 2022

Dealership Rating
Employee Rating

Lovely showroom. Friendly people. Helpful. Knowledgeable. Quick. Convenient. Conveniently located. Beautiful product. Love our new Kia. More

by kaylealayton
Recommend Dealer
Yes

Other Employees Tagged: Srecko Bokun , Roberto Rodriguez

June 12, 2022

Dealership Rating
Employee Rating

Robert Rodriguez assisted me with my new 2022 Kia Sorento hybrid plug-in. He was awesome! Very attentive and very informative in the process of my purchase. He defiantly helped me,I feel, get the best deal I More

by Aermerc
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morfa, Roberto Rodriguez

Jun 16, 2022

Regal Kia Lakeland responded

Congratulations!

1

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