Saiful Islam

Mrs. Fatima Hawlade were outstanding from the moment were met at the dealership. very professional and knowledgeable. Mr. Saiful islam the sales manager were very helpful with everything. I would recommend t met at the dealership. very professional and knowledgeable. Mr. Saiful islam the sales manager were very helpful with everything. I would recommend them to everyone. More

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Knowledgeable, very nice , patient . Showed me the car thoroughly. Followed up the following to day to make sure we were good Showed me the car thoroughly. Followed up the following to day to make sure we were good More

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Rakib is very knowledgeable and very pleasant salesman . He knows how to deal with the customer . He is an asset to Koeppel Mazda. He knows how to deal with the customer . He is an asset to Koeppel Mazda. More

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Had a great deal and had a great experience with Rakib and Saiful who were very helpfull in the process. Very nice people to deal with. and Saiful who were very helpfull in the process. Very nice people to deal with. More

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A tremendous thank you to Rakib and Saiful for their kindness and help, allowing me to walk out with a brand new car! Definitely recommend anyone looking for a new car to go to Koeppel, you won’t be dis kindness and help, allowing me to walk out with a brand new car! Definitely recommend anyone looking for a new car to go to Koeppel, you won’t be disappointed! More

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It was a nice experience with Mazda Koeppel. Manager Saiful and dealer Fatima were very kind and helpful. All process went smoothly. And I like most the atmosphere in the dealer shop. Thanks. Manager Saiful and dealer Fatima were very kind and helpful. All process went smoothly. And I like most the atmosphere in the dealer shop. Thanks. More

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Rakib was very helpful, understanding, and knowledge. I recommended everyone to see Rakib as your sales rep, very welcoming! I recommended everyone to see Rakib as your sales rep, very welcoming! More

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He was a wonderful sales associate. It was clear he was extremely knowledgeable and made my family and I feel special. It was a seamless and easy process with him and the entire staff a It was clear he was extremely knowledgeable and made my family and I feel special. It was a seamless and easy process with him and the entire staff at this Mazda location. More

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I cannot speak highly enough of the outstanding customer service I received from Koeppel Mazda located at 77-12 Northen Blvd in Jackson Heights. This is my third time leasing a vehicle on this location. Wh service I received from Koeppel Mazda located at 77-12 Northen Blvd in Jackson Heights. This is my third time leasing a vehicle on this location. When I got there they informed me that my Brand Specialist, Jay Polanco, was out. The Secretary told me to wait for the Manager. The General Sales Manager, Mr. Saiful Islam invited my husband and I to his office and from that moment we felt that his level of customer services and care was over outstanding. He went above and beyond to ensure my needs were met with professionalism and efficiency. The Brand Specialist, Rakib Kazi was not only knowledgeable and helpful but also displayed a genuine willingness to assist me with any questions I had, the same with the Business Manager Tom Yandoli when I was doing all paper work. Their prompt responses and proactive communication made the entire process seamless and stress-free. I will recommend this location because of the level of care and attention to detail demonstrated by the Team it will be difficult to find it elsewhere. Their dedication to providing exceptional support is an evidence to Koeppel Mazda’s commitment to customer satisfaction. Thank you, Mr. Islam for giving us a personalized customer Service! Kind Regards, Carmen and Juan Rodriguez More

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I was pleasantly surprised by the experience As everyone knows buying new car is a very stressful process I used to think that it is easier to buy the car outside of NeYork 5 Borrows I herd about this deale knows buying new car is a very stressful process I used to think that it is easier to buy the car outside of NeYork 5 Borrows I herd about this dealership from someone I know and he was really happy with the price and service I’m not very good at negotiating the price and I got very reasonable price right from the start The process was very smooth due to the dealership manager who thought it through so there no extra commotions In short I really recommend this dealership More

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