Said Charra

Exceptional Customer Service at Bell Road Mitsubishi! We recently had the pleasure of working with Said, a sales associate at Bell Road Mitsubishi, and our experience could not have been better! From th We recently had the pleasure of working with Said, a sales associate at Bell Road Mitsubishi, and our experience could not have been better! From the very beginning, Said demonstrated professionalism and commitment, meeting us at the agreed time and immediately getting to work. He had already prepared to show us the vehicle we discussed over the phone, making the process seamless. We had a specific request—to find the same vehicle model as our current one, just a newer version. Said not only met our expectations but exceeded them by locating a vehicle in the exact color, make, and model we asked for. He went above and beyond, negotiating the best price and finding rebates to ensure we got the best possible deal. What truly stood out was Said's efficiency and respect for our time. He made the car-buying process quick and smooth, leaving us with the impression that we were valued customers. Additionally, he ensured that our Mitsubishi Connect system was properly set up and followed up with a call afterward to confirm everything was working well. Overall, Said provided the best car-buying experience we've ever had. His professionalism, dedication, and friendly demeanor make him a standout associate. We highly recommend him to anyone looking for outstanding service at Bell Road Mitsubishi! More

by uvanderwest19 Verified Customer Verified Customer

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This is my fifth Mitsubishi at Bell Road Mitsubishi. The customer service is amazing they show that they truly care. The customer service is amazing they show that they truly care. More

by PhilipASiroisIII Verified Customer Verified Customer

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From start to purchase and financing complete, this team was delightful to work with! Francisco, Osman and the management team were professional, courteous, and honest the entire process. I couldn't be happ was delightful to work with! Francisco, Osman and the management team were professional, courteous, and honest the entire process. I couldn't be happier as a customer. This week be the place I come first when I'm in the market for another vehicle. More

by Frankie Verified Customer Verified Customer

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Marco did everything we asked with zero hesitation he knows his vehicles and takes his time we will use him again on our next purchase of a truck! Thank you Marco 5 stars for you! knows his vehicles and takes his time we will use him again on our next purchase of a truck! Thank you Marco 5 stars for you! More

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Always have great service here. Thank you guys for all of your hard work I've purchased 2 outlanders here. Very happy with our sales department Thank you guys for all of your hard work I've purchased 2 outlanders here. Very happy with our sales department More

by CHARGROVE2788 Verified Customer Verified Customer

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Before and After purchase you don't get treated the same,.Lack of professionalism we had to ask,for water,carwash ,and test drive .Finance stated they call next day never called when I call no answer. same,.Lack of professionalism we had to ask,for water,carwash ,and test drive .Finance stated they call next day never called when I call no answer. I called the sales man Said for discovered issues on the purchased car,he stated yea come in and we take of it.When I got there I was told by the same sales man I had to make an appointment after 30 days of purchase so my purchase warranty covers the issues we found on the purchased car. Flaking paint on tire rims with scratches, locked glove box,USB don't work, digital screen is not working properly. When I asked to speak with Finance manager Osman I was toldhe could not be found that maybe he was in the bathroom after 40 minutes, I walked over to Osman office he recognized me and asked me to give 2 minutes and he would come see me,I waited another 30 minutes and finally got tired of waiting and left the dealership. More

by EDUARDOBARRAGAN88 Verified Customer Verified Customer

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The car I wanted, they passed off as clear title, but it had a salvage title. Now 3 days later they have still not refunded my deposit. The salesperson, Said, was great. The manager was playing games and ly had a salvage title. Now 3 days later they have still not refunded my deposit. The salesperson, Said, was great. The manager was playing games and lying about the car and the deal. After repeatedly telling me he was giving me the best deal he could, I walked and he called me back and dropped the price another 600. It all went downhill fast when I found the salvage title. More

by Tholius Verified Customer Verified Customer

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The service provided was fast, courteous and satisfactory. I will definitely be back many times in the future. satisfactory. I will definitely be back many times in the future. More

by RYGRAY486 Verified Customer Verified Customer

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