Sai Ghazal

Excellent customer service and experience we had with the team at BMW West County. Looking forward to doing business with them again. team at BMW West County. Looking forward to doing business with them again. More

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Craig,Jr was a pleasure to work with! He was very professional and honest. He worked with me until the very end to assure we made the deal that I needed! Armin, the finance guy was aweso He was very professional and honest. He worked with me until the very end to assure we made the deal that I needed! Armin, the finance guy was awesome as well! Thank you BMW West of St. Louis! More

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Great selection of pre-owned X3s. My wife & I had a positive experience finding the vehicle that met our needs (mileage, features & benefits, color, service, price). We appreciated pr My wife & I had a positive experience finding the vehicle that met our needs (mileage, features & benefits, color, service, price). We appreciated professional sales work by our client advisor Sai Ghazal including his listening skills, attention to detail, and prompt follow up. BMW West St. Louis got off to a slow start with us when the 2025 X3 launch event was cancelled due to internal miscommunication, but the team we dealt with recovered nicely. We are excited to own another Ultimate Driving Machine after 200K+ miles with our 2007 BMW X3. More

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Fantastic experience-- smooth from start to finish. Sai was great to worth with. Can't say enough good things about this dealership! Sai was great to worth with. Can't say enough good things about this dealership! More

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Our Client Advisor (AKA Salesperson) Sai Ghazal was exactly the sort of person I want when buying a new vehicle. No xx, no heavy sales push, just super helpful, knowledgeable and easy to work with. I exactly the sort of person I want when buying a new vehicle. No xx, no heavy sales push, just super helpful, knowledgeable and easy to work with. I can’t say enough good things about my experience with this dealership and Sai in particular. More

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Final edit to my original review… Sai and Craig did a great job of taking care of me the day I bought my vehicle. They were kind and knowledgeable. They were willing to work with me on trade in value of great job of taking care of me the day I bought my vehicle. They were kind and knowledgeable. They were willing to work with me on trade in value of my car and through the negotiations. The time to finish my purchase seemed a little long but not terrible. I did run into an issue with transparency around receiving the title, when signing they did not tell me they were waiting on the lien release from the previous owner. I was only told that I would receive all the final paperwork in the mail about two weeks after my purchase, but i did not receive it until 4 weeks after my purchase. The dealer did pay for the late fee for paying the taxes after 30 days. Overall I will say I was satisfied with the process and my purchase. I would recommend asking questions and get direct answers if you are not walking out of the dealership with the title. More

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Sai was awesome to work with and very knowledgeable and honest. The dealer made the process super easy and quick. honest. The dealer made the process super easy and quick. More

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Entire experience was magical! Excellent service: knowledgeable, efficient, transparent…LISTENED to my wants/ needs- highly recommended! Excellent service: knowledgeable, efficient, transparent…LISTENED to my wants/ needs- highly recommended! More

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I was able to purchase a car that was slated for delivery to this dealership. It arrived within a couple days. I was very pleased with our interactions with Sai. He was great to work with. to this dealership. It arrived within a couple days. I was very pleased with our interactions with Sai. He was great to work with. More

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This was the best experience I have ever had buying a car. I went in with an appointment with another sales person who was busy. While I waited, Sai took time out of his schedule and explained things to car. I went in with an appointment with another sales person who was busy. While I waited, Sai took time out of his schedule and explained things to me and answered any questions I had. Sai would check in with the other sales person, for me, to see how long it would be till he got to me. Finally, Sai was my sales person and did an even better job showing me the vehicle and all the minute things with the vehicle I wanted. He is an exceptional salesman!!! The dealership was great. I met the owner twice and he even remembered me from the first time. Finance was great. He check to see the rate he could get me and it was lower the. The others I had received. Parker, the BMW Genius, was awesome. He help setup the controls in my vehicle and went over every button and dial with me. Overall, this place is exceptional!! I will be back if and when I need another vehicle!! Thank you for making things so easy and memorable!!! More

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