Saad Ali

A BIG thank you to Andy for your outstanding customer service! You’re the best! service! You’re the best! More

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Great experience at the dealership with Dennis Epps. I was hours away from the dealership but when I got there they had everything ready to go. All I had to do was sign the paperwork and drive off. I was hours away from the dealership but when I got there they had everything ready to go. All I had to do was sign the paperwork and drive off. Thanks you. Love my new Gle. More

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Dennis, Robb, Jonathan and Saad took great care of me. They went above and beyond and were very attentive. Great communication They went above and beyond and were very attentive. Great communication More

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Mr. Elliot Bourne made me really comfortable even before I entered the Owings Mills Mercedes-Benz dealer. His friendliness and respect attracted me to the place. When the listing price was a little beyond m I entered the Owings Mills Mercedes-Benz dealer. His friendliness and respect attracted me to the place. When the listing price was a little beyond my price range, Mr Elliot was able persuade his financial manager on my behalf. When the price reduction was still above the price I could afford. I had to leave without a vehicle. But Mr Bourne still persuaded his manager for the price I was seeking, the next day even though he was away on vacation. Because of his relentless effort I was able to purchase the vehicle I wanted in my price range. More

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Everyone at the dealership were very friendly and professional, excellent buying experience. I’ll recommend it professional, excellent buying experience. I’ll recommend it More

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The entire staff was very professional and helpful. Especially our salesman Elliot who went beyond his duties to answer questions, provide continuous support to us. Especially our salesman Elliot who went beyond his duties to answer questions, provide continuous support to us. More

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I went to Mercedes Catonsville and Cocekysville, I walked the lot and not one representative acknowledged me. I went to Owings Mills and here comes Elliot. Acknowledging me and wanting to assist. That's what the lot and not one representative acknowledged me. I went to Owings Mills and here comes Elliot. Acknowledging me and wanting to assist. That's what I am talking about...... I shouldn't have to come find a representative when I am spending THOUSANDS of dollars. He was very informative and made my decision easier for me. Everyone that I encountered at Owings Mills was very pleasant. I look forward to this Mercedes of Owings Mills experience. More

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Mr. Elliot is one of the finest salesmen that I have had the opportunity to deal with for over forty years. His knowledge of technology and day to day operations of my Mercedes Benz is exemplary. had the opportunity to deal with for over forty years. His knowledge of technology and day to day operations of my Mercedes Benz is exemplary. He is proactive and anticipates every concerns that a new car owner would experience. I consider him more than a salesman but a friend. I am grateful to having a dealership like Mercedes Benz of Owings Mills for future purchases . I certainly would feel comfortable recommending your dealership to all of my friends. More

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Salesman Tim Deinlein, of Mileone Mercedes provided quality customer service. I am grateful for his patience and knowledge. His follow after purchase was completed was greatly appreciated. quality customer service. I am grateful for his patience and knowledge. His follow after purchase was completed was greatly appreciated. More

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As usual Elliott Bourne took very good care of me, making my next vehicle purchase a great experience. Luv my GLC 💙 my next vehicle purchase a great experience. Luv my GLC 💙 More

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